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How to fix MS-Office “Unable to Start Outlook after upgrading to Windows 10” error?

by Maria Williams Technical Supporter

MS-Outlook is a part of the Office productivity suite as well as a personal information manager of Microsoft Company. It is mainly used as an email app but other than that it is used as a calendar, task manager, contact manager, web browsing, and many other purposes.

You need to quite aware that after upgrading to Windows 10, office setup Outlook 2013 might fail to open and you receive an error message –

“Can’t Start MS-Outlook Can’t open the MS-Outlook window, or the set of folders can’t be opened. File access got denied. You don’t have the permission to access the file- C:\Users\ <username> \Documents\ Outlook Files\ filename.pst.”

This issue may arise, but mostly this happens due to login issues like you have been asked to login to Windows with the help of Microsoft Account (Outlook.com, Live, Hotmail, or MSN) instead of the local account. But if the permission got changed and it hadn’t been applied, properly.

Note- For launching any of the Office products in your system, you need to visit Office.com/setup link.

Check out the steps as given below to solve the above-mentioned issues for Office setup, to regain the access to the PST file, and to reset the permission-

1.      Click on the ‘Start’ button.

2.      Select the ‘File Explorer’.

3.       Look for the file location as mentioned in the error-

“C:\Users\<username>\Documents\ Outlook Files\filename.pst.”

4.      Select the file and click on the option ‘Properties’.

5.      Click on the ‘Security’ tab.

6.      Select the ‘Edit’ button.

7.      Click on the ‘User Account’.

8.      Select the ‘Full Control’ permission.

9.      Click on the option ‘Ok’ unless the entire dialog box got closed.

10.   Repeat the same steps for the ‘Administrators’ and ‘System’ to get full control permissions.

11.  Reboot the system.

12.   Restart the MS-Outlook.


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About Maria Williams Advanced   Technical Supporter

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Joined APSense since, March 29th, 2018, From Miami, United States.

Created on Jul 16th 2018 00:47. Viewed 273 times.

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