Fix QuickBooks Desktop Freezes when Opening Can’t Move or Close
by Sophia Martin Accounting and BookkeepingAt the time of installing QuickBooks desktop edition, the user might end up in the QuickBooks desktop freezing up issue. This issue means that the software hangs and doesn’t close when the user tries to shut it down. It usually generates new offscreen window that runs in the background, and when the user closes the software, the window doesn’t shut down. The user might find this issue to quite annoying to handle, considering which we have come up with this post.
The user can read this post carefully, or
you can also get in touch with toll-free QuickBooks customer support number
i.e. 1-800-761-1787. Accounting experts and certified ProAdvisor’s will ensure
to provide the best possible support services.
What leads to
QuickBooks desktop freezing issue?
·
The user might face this issue
if the windows operating system is outdated
·
Or if the user account is
enabled
·
Another major cause can be if
the file doesn’t allow the user to operate the windows for some reason
·
Moreover, any damaged program
files or
·
If the application is running
in the background the user might end up in this issue
·
Or in case the user is having
damaged windows operating system or missing QBWUSER.INI file
Fix
QuickBooks Desktop Freezing Up Error
Follow
the below given steps to unfreeze the QuickBooks desktop:
Step 1: Perform a clean installation of QuickBooks
desktop
The user can use the QuickBooks clean install tool, to fix the issue. The steps involved in this process are:
·
The user needs to
·
And then save it somewhere
·
After that, double click the QuickBooksToolHub.exe
to run the program on the system
·
Also, follow onscreen
instructions to install the tool
·
Once done with that, the user
needs to open it
·
And also move to the
installation issues tab, and select clean install tool
·
Now, save it
·
And open the QBcleaninstallutility.exe
file
·
Also, click on the license
agreement
·
Select the QB version and hit continue
·
Now, end the process by
clicking on OK tab and install the default directory when prompted
Step 2: Close QBW32.exe Process
·
The first step is to make a
right-click on Windows taskbar and then choose Start Task Manager.
·
Now, click on the Processes
tab.
·
In order to filter it
alphabetically, click on Image Name.
·
Next, you have to find and
choose EXE.
·
Finally, click on the End
Process option.
Conclusion!
Towards the end, we believe that the
information shared here might help in fixing the QuickBooks desktop freezes
up error.
However, if you are unable to fix the issue, or in case of any query, feel free to call at our toll-free customer support number i.e. 1-800-761-1787. QuickBooks error support team of professionals and certified ProAdvisors will ensure to provide the best possible support services.
You may also see: How to Troubleshoot Unrecoverable Error 19878 11682 in QuickBooks?
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Created on Apr 26th 2024 07:57. Viewed 50 times.