Enhance Comfort with Knowcross

o you want to automate all the related tasks that are required to handle your guests? Are you facing any issues where you need to check the constant status of your guests and handle high staff productivity? Just automate the handling of guest requests with Know Service and automate everything from Guest Requests to complaints along with maintenance jobs for ensuring high staff productivity with the Hotel Guest Management Software and handle hotel guest management.

With the Hotel Guest Management Software, you have the full power to double your productivity scale with Know Service. With Know Service, now take care of your guests in the best way possible.

When a guest orders something there is a delay between the concerned desk and the concerned staff person to process that order. Then the order is completed, and the concerned guest gets his or her service delivered.

Know Service simplifies the process and automates the handling of guest requests complaints and maintenance jobs, thus ensuring high-quality service and high staff productivity. Requests and other information like complaints are logged in by the guests through an interactive guest application or by hotel staff. This whole process brings supreme productivity to the task and creates automated triggers to automate follow-ups and automatic jobs in the central system.

The Know Service software has multiple benefits that will help increase the productivity of the Automatic Allocation and the guest service request. Automatic alerts and jobs that are based on custom defined events. The unified cross-department tracking and guest requests, complaints and maintenance jobs, supports multiple wireless messaging systems and many great features that are Dynamic escalation logic for delayed or unfinished systems, powerful reporting module for seeing custom or standard reports and support for 180 languages.

After using the Know Service as the hotel guest management software, our clients have had great benefits that include reducing guest service time to increase staff productivity by tenfold along with minimizing delays and incorrect deliveries. The Know Service not just solves guest problems but also analyses the trends and performance of the employees automatically. All these performance indexes are easily available for KNOW Mobile.

We don’t need to tell how great we are, but our clients tell us the whole story and they are fully satisfied with the services we provide to them. Our clients are happy with the performance of our software and how this software has increased the productivity of their staff and provided an ultimate satisfaction to their guests who had experienced great services from these hotels. Now it’s your time to get this service and give your guests the best behavior that they deserve with Knowcross.