Articles

Do Away With Queuing Of Guests And Offer Contactless Services

by Mycloud Hospitality Software Development

Hoteliers completely understand the pivotal role of technology, but unfortunately their hands have been tied by the lack of connectivity offered by their incumbent technology systems. Most of the hotels wanted to upgrade but were in no rush. Today the world has changed and with new social distancing and contactless check-In for hotels being new normal. Every guest wants to interact with a hotel in a manner that is contactless, clear, immediate and non-verbal, more and more guests expect these types of convenience services and hotels are realising, this is the new norm. Looking at guest’s expectations hotels not only need to empower employees but also their guests, now hotels can easily empower their guests with the ability to communicate conveniently on their own devices with, our mobile web-based (no download needed) guest app. This means, without technology, it will become extremely difficult to meet guest expectations and deliver superior guest experience.

Now adopt the mystay Hotel Web App to offer the convenience of super-fast booking, digital check-in and check out to your guests and enhance their experience. Quickly scan guest IDs from 130+ countries from your mobile and finish the check-in a few seconds. Manage bills and accept payments to checkout guests quickly without any hassle., mystay is fully embedded with your hotels brand standards, imagery, and more, reducing phone calls to the front desk, increasing operational efficiency, and enhancing the guest experience, this will also allows hoteliers access to a more integrated setup, offering more opportunities to make their business successful.

mystay web app gives staff the ability to connect directly with guests before, during, and after their stay.

Key features includes

  • Online web booking
  • Reservation access
  • Edit reservation
  • Pay advance
  • Scan ID
  • Update information
  • Add remarks
  • Scan ID
  • Mobile Checkin
  • View folio/bill
  • Access multiple folios/bills
  • Provide feedback during stay
  • Make payments
  • Mobile Checkout
  • Manage account

We understand not every hotel is the same. So a hotel can control features via parameters and customization,

Automating guest communication opens up tremendous potential for the hotel. Typically pre-arrival or confirmation emails have been seen as just a system-generated message verifying that a reservation has been made. Now hotels can elevate their service, mobile technology will help hotels deliver a simplified and efficient guest experience. With this smart mobile PMS, you can speed-up check-ins, check-outs

Do More With Digital Menu App

Use QR Code for mobile it is a web-based digital QR Menu to access hotels F&B and services menu, place orders through the convenience of your own device without downloading any app. Whether it is an inform dinning order, a table order, takeaway or accessing housekeeping services, the mystay app lets you manage everything at a significantly faster pace.

Our mobile web apps are a ready-to-use app without downloading anything, for your smartphone or mobile device. The simplicity of the software complements our powerful mycloud PMS.

Source: https://www.mycloudhospitality.com/blog/do-away-with-queuing-of-guests-and-offer-contactless-services

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About Mycloud Hospitality Advanced   Software Development

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Joined APSense since, July 20th, 2018, From New York City, United States.

Created on Jul 15th 2020 15:56. Viewed 342 times.

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