Report on McDonald’s Human Resources Management
Report on McDonald’s Human Resources Management
Assess the implications for line managers and employees of developing
In
McDonald’s both line managers and employees have a significant role to play.
Although their roles and the responsibilities differ from each other, their objectives
coordinate with that of the business goals. McDonald’s franchisees have certain
targets based on which the employee relations are measured. For better
assessment of the employees’ individual roles and contributions in McDonald’s
strategic part, it is essential that the management understands all their
responsibility areas. Line managers in McDonald’s are mainly responsible for
meeting the business policies, directing and leading the employees, allocating
job duties, addressing their problems etc. Employees, on the other hand, make
constant efforts in giving their best performances in return of pay,
recognition, incentives and many more perks. Line manager is accountable for
cultivating a friendly and participate workplace environment where employees
are encouraged in sharing their opinions in decision-makings because they are
the ones who directly deal with the customers regularly and are aware of their
likes and dislikes better. Hence, line managers should be open-minded in
considering their views while designing strategic plans for business growth,
stability and success. McDonald’s strategic plan needs to be flexible for
enhancing customer satisfaction. There are various implications on employees
and line managers while developing strategic approach to HRM. Line managers
have to assimilate the HRM initiatives with the help of comprehensive organizational
practices, supervisory style, business traits and objectives. Activities like
command chain, leadership styles, job rotation etc. empowers the line managers
in further averting the possibilities that will hamper the various functions of
business eventually leaving a negative impact of brand McDonald. For employees,
the implications might range from job security, pay alteration etc. that are
dependent on their performance and achievements.
Discuss the impact in labour market
Within organizations, employees act as strategy
implementer’s further making the organisations highly dependent on them to
attain business goals. Frequently fluctuating labor market leaves adverse
impacts on business further encouraging organizations in introducing flexible
working arrangements at workplace. Over past few years, flexible working has
emerged as hot trend in UK making organizations being more adaptive towards
technology for allowing the employees to balance personal and professional
lives.
Various surveys suggest
that half of an organization’s revenue generation ability is dependent on employees
‘productivity. An extra 5.1 useful
working hours invested in every week will result intro extra £4,200 profit per
employee. Approximately 13% of employees in UK prefer availability of flexible
hours over 3% pay hike further gaining roughly around £8.1bn in UK economy that
is worth 5% of GDP. In 2014, UK government has legalized the right of
requesting flexible working which has forced 76% of employers in offering a
minimum of any one form of flexible working. The
flexible working practice leaves positive impact on fluctuating demand and
supply in the labor market. During manpower shortage, flexible working
arrangements enable organizations like McDonald to fulfill its workforce
requirements. Labor market variations even provide job opportunities to
unskilled employees.
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