Confused Why Bigpond Email Getting Rejected From Your Iphone Server?

by Bigpond Email Support Bigpond Email Technical Support

Mobile devices are increasingly frequently utilized for sending and receiving emails since they provide convenience at your fingertips. However, when email problems occur, it might be inconvenient for consumers. At Bigpond, we have often received complaints from iPhone users regarding emails being rejected from their IOS devices. However, if you Contact Bigpond email support, you can get answers for all the issues. But in this blog, we will discuss how ios users can solve the "email address refused by server" issue.

Let's look at the most common causes of "email address refused by server" errors and how they can be fixed?

 

Reason why did you receive this error?

 

1.    Misconfigured email settings

Incorrect mail server settings on iPhones are the most common source of the problem 'email address refused by the server.' This can include things like:

• The name of the mail server is incorrect.
• SSL authentication is not enabled on the SMTP server.
• SMTP ports are incorrect.

The error "Cannot Send Mail" is displayed when the iPhone cannot connect to the mail server at the given port. A copy of this message has been sent to your Outbox. The server rejected the destination email address because it does not allow relaying."

When configuring emails on your iPhone, you should give both the receiving and outgoing mail servers connected with that account and the username and password.

Outgoing mail server information is optional in the iPhone settings, and many users disregard them.

 

2.    Incorrect password.

For email account security, password changes are necessary regularly. However, users may neglect to update their mobile mail settings with the new password. When accounts are moved, terminated, or reconfigured, the password on the mobile device may not be changed, which might result in email issues.

 

3.    Problems with the mail server

The mail server may be having trouble accepting connections to its SMTP port in some situations. Any firewall settings or other email server setup issues might be to blame.

 

4.    Bugs in software

iOS devices receive software upgrades regularly. Some of these versions, like iOS 11, include flaws resulting in email delivery failures.

 

5.    Incomplete information copy

Some information is not carried over when we restore a backup to a separate device—for instance, a password for an email account. As a result, we'll have to reconfigure the account.

To do so, go to "Settings > Mail, Contacts, Calendars > pick the account > account name" in "Settings > Mail, Contacts, Calendars." Then, tap on SMTP and then on Primary Server under the' Outgoing Mail Server' header. After that, try inputting your email address and password.

 

Call Bigpond technical support on toll-free number 1-800-849-315 for more information.

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Created on May 25th 2022 21:27. Viewed 179 times.

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