Can HVAC services survive without relying on automation?

by Mike Kelvin Business Head of Kellton HVAC repair, installation, and maintenance services are not just about fixing the problem, it is also about how efficiently the services are being offered to the clients. Without the aid of automation in the field operations of HVAC services, the technicians can't work per industry standard. Now, the actual act of troubleshooting a problem is something an expert technician will do manually, but to effectively do the main job the technician needs automation so that he can overcome other operational challenges in an easy way. Otherwise, all his productive hours and efficiency will get drained into doing the mundane repetitive tasks like managing schedules, traveling to the job site, administrative or official self-services, etc. These kinds of supportive jobs can be better taken care of by automation, and this will make a jor difference in leveling up the efficiency of the HVAC workforce.

How to implement automation?

When the benefits of automation are well understood by all, some HVAC service providers have yet not automated their field operations completely. However, there will be hardly any HVAC service provider who is pulling off his services in a completely manual mode. A higher or lower degree of automation everyone has adapted. But that is not enough. Service providers need to ensure that they have implemented automation in the right places and have tackled the real field operational challenges that are blocking their service efficiency. Also, they must not rely on outdated or low-profile technology, rather opt for industry-specific, scalable, and agile HVAC software suites that are designed as an end to end solutions for improving workforce management and workforce efficiency.

Automation in field operations-the benefits
HVAC service software facilitates automation for a range of field operations. From matching a technician with a job based on his skills, availability, and location proximity to the job site, to ensure his on-time dispatching through GPS powered route planning; from tracking the technician's field activities with location and time tracker to supporting them with on-the-move data collaboration facilities; from online inventory management to online invoice generation for fast payment collection, every operational aspect in HVAC services can be automated with an HVAC service software.

The resultant benefits of using this software are:

1. Difficult tasks are made easy
2. More accuracy in task scheduling, which improves first visit effectiveness
3. Increased work efficiency that reduces time use and more service requests can be attended
4. Communication gets easier
5. Data syncing and sharing is transparent and real-time
6. On-field activities become trackable and thus performances become
7. measurable  

Final Words

Automation is like a source of energy in the contemporary world, and there is no doubt that it is much needed for the growth and betterment of people, businesses, industries, countries, and the world at large. It is difficult to imagine that how hard life would have been without automation, no washing machine to wash clothes, no aqua guard to purify water, no phones to make calls, no freeze to store food, no software to support office works. Without automation, we would have end-up pouring in our time and efforts in doing the same repetitive work again and again, with no possibilities to look beyond what is regular. But automation did save the world from losing its efficiencies to boring, repetitive works. Automation is a matter of comfort, it is about being more resourceful and efficient. This same logic applies to the HVAC service industry as well. HVAC management software facilitates automation that transforms how efficiently services are offered on the field.

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Created on Mar 16th 2021 04:14. Viewed 85 times.

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