Articles

Alexa Not Responding: Causes And Troubleshooting Steps

by Dwayne Johnson Smart Echo Help

Still, searching to troubleshoot the issue of Alexa Not Responding? Huh! We understand your situation. 


People spend a lot of money buying Echo devices and when it stops responding for no reason that it really hurts the most. 


But not more…


We have researched some of the easy methods with the help of which you can easily fix Alexa is Not Responding issue. 


So, smile now and drink water. 


Sit, relax, take a deep breath, and focus on the troubleshooting methods that we are going to provide you below. 


If you are busy and need someone to help you then dial given Alexa Helpline Numbers now. 


Causes Behind Alexa Not Responding


Let’s first have a look at the reasons behind the issue and then we will move forward to resolve them. Possible reasons why you are troubling with Echo Dot Slow to Respond are: 


  • Alexa Not Responding because of a bad wifi network 

  • Too much distance is between the router and the wifi

  • You have forgotten to turn On the microphone button 

  • Any device is interrupting the Echo device 


Alexa Not Responding troubleshooting Methods


It happens certain times that when an Echo user asks to play anything the Alexa says, “I am having trouble understanding you”. 


To resolve this issue, we have consulted with our team of experts and they have told the below methods. 


Follow all the methods in the same manner and comment below your experience


  • Check If you forget to turn On the microphone button


It is a very common mistake that people often do, they plug the Echo device to the power source but forget to turn the switch On. 


So, get up from your bed and check if you have made the same mistake. 


Jump to the next method if that is not the case… 


  • Check your wifi connection


Without a wifi connection, the Echo is like a fish without water. Hence, you have to pretty sure that you are having a good internet connection 


Use any other device that is connected to the same network to check the wifi connectivity. 


Contact your internet service provider if found anything wrong to troubleshoot Echo Dot Not Responding


  • Place The Device Near the Router


Check if you have placed the device far from the router. Actually, if you will place the device outside the connectivity range then it is obvious that the Alexa Slow to Respond. 


So, always make sure to place the Echo device on the place where it could be connected easily with wifi


  • Restart Echo Device


If still Alexa Not Responding to Voice Commands then try to troubleshoot the issue by restarting the Echo device. 


This is one of the easiest and effective methods of all. ‘


Alexa Helpline Numbers!!!


We appreciate your efforts but don’t worry if you are still dealing with Alexa Not Responding problems. 


Dial the given Phone Number for Alexa Customer Service and let our technicians resolve the issue for you. They are experienced and with their new techniques, they will easily troubleshoot the issue.


Sponsor Ads


About Dwayne Johnson Freshman   Smart Echo Help

4 connections, 0 recommendations, 35 honor points.
Joined APSense since, July 16th, 2020, From Dover, United States.

Created on Aug 11th 2020 07:54. Viewed 220 times.

Comments

No comment, be the first to comment.
Please sign in before you comment.