Windows Managed Services by Ricoh India

by Sandy John Data Center Consultant

Most business organizations are now looking towards managed service providers so as to relieve themselves of unnecessary overhead expenses and concentrate solely on the aspects that drive their business.

The maintenance of a server is a difficult task and hence more and more businesses are turning towards professionals to render the services of overlooking and maintaining their server. For efficient maintenance of a server, you would primarily require redundant power supplies, cooling systems as well as constant monitoring. Most SMB’s are outsourcing this to a professional service provider rather than having IT personnel and infrastructure of their own to maintain the servers.

What are the various types of services that a Windows managed service provider would offer?

· Real time monitoring of the servers and the Windows desktops/laptops.

· Patch/Update management.

· End point security.

· Anti-Virus protection.

· Third party applications (API) support co ordination.

· Service desk

· Remote Hands Support

Two of the major reasons why businesses seek professional services are uptime of their servers and backup of the valuable information that is stored in their desktops/laptops/servers. Data centers are adequately prepared with backup power, cooling and internet connections to ensure maximum uptime (99.9%).

Despite all the maintenance that is provided to a server, it is impossible to guarantee against crashes. Businesses lay high value on the information that is exchanged between them and their clients. Therefore, it is imperative that the information is backed up in a secure location so that they can be effectively retrieved in case of an unforeseen crash or server outage.

Ricoh provides managed services on Windows 2008R2 and 2012 server architectures.

For more Info visit - www.ricohidc.com