Why Should Small Businesses Prefer VoIP Phone System?

by Neelesh Verma Telecommunication Service Provider

From the last decade, cloud-based technology has grown tremendously. Consequently, businesses, whether small or large, move to digital and cloud-based technology to leverage exceptional communication needs. The key reasons to choose Cloud-based VoIP phones over traditional landlines is that it offers mobility, scalability, cost-affordability, less network downtime and more.  

Voice over internet protocol, often known as VoIP, enables businesses to use internet technology to make regular phone calls instead of traditional landlines setup. Consequently, the VoIP phone systems is widely preferred by SMBs to reduce their hefty capital and operational expenditures. Here are the perks of using a VoIP system for small businesses.  

Cut down Expenses  

Perhaps the most common reason for choosing a VoIP business phone system for small enterprises is its cost-efficiency. While using VoIP, a business can save their money in several areas, which includes:  

  • Reduction in long-distance phone calls bills.  

  • No hardware equipment requirement.  

  • No need to hire dedicated staff.  

  • Lower monthly subscription charges.  

  • Minimal setup cost.  

Exceptional Call Quality  

Internet congestion can cause a performance issue on VoIP communication, resulting in delays in packet transmission. However, choosing the right VoIP phone provider help eliminate such problems by optimising the network for voice traffic and provide peace of mind to business owners. Since VoIP transmission works over the cloud, users will get high-quality voice services if they have a robust internet connection.  

Excellent Features  

Today’s business phone system comes with a wide range of call and collaboration features. These robust features have made remote working easy for employees. Some specifications are common to traditional phones, while some are unique and specific to satisfy modern enterprise needs. Here is a breakdown of a few features that help increasing productivity in small business employees.  

  • Voice mail  

  • Caller ID  

  • Call forwarding  

  • Call conferencing (video & audio)  

  • Auto-attendant and more  

Enhanced Security  

Since VoIP calls function by transferring voice data over the internet instead of traditional telephone lines. So, there is very few chances that calls get accessed by outsiders. A cloud provider offers advanced security by encrypting calls and secure them from phishing and spoofing attacks.


Improves Staff Productivity  

The immense flexibility of VoIP technology lets staff use the services from any part of the world from their mobile devices and eventually improves productivity and collaboration in an organisation. VoIP Business phone system has the ability to host virtual meetings, conduct international phone calls at a minimal cost. Along with these, it enables employees to share company documents and share live data through video conferencing.  


From the points mentioned earlier, it is clear that VoIP offers the best solution to grow a small business. VoIP help stands out small business in this highly competitive landscape. So, to embrace the benefits of VoIP, choose a reliable and trusted provider. Partner with GenesysTel to get the most of VoIP technology. It is a leading telecommunication service provider in Australia that provides cost-efficient, reliable, responsive and customized VoIP phone plans for all types of businesses.  

Get in touch with its team to explore VoIP features for your business. 

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About Neelesh Verma Freshman   Telecommunication Service Provider

10 connections, 0 recommendations, 45 honor points.
Joined APSense since, October 25th, 2019, From Sydney, Australia.

Created on Oct 22nd 2021 23:46. Viewed 268 times.


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