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Troubleshoot QuickBooks Script Error (6 Easy Methods)

by Sprink Davis Accounting and Bookkeeping

QuickBooks users may come across diversified errors during the opening of their company files. Script errors have been reported by many users and these connote a change in the network settings in the Internet Explorer. Script error in QuickBooks desktop will show an ambiguous error message without any context for figuring out what went wrong. Thus, in this post, we'll go over the top troubleshooting actions you can take in QuickBooks if you're experiencing script errors and are sick of seeing those pesky error messages. To get the whole solution of the QuickBooks desktop script error, read the article through to the conclusion, where we describe the error in-depth and provide a list of potential solutions.




What does QuickBooks Desktop Script Error Means?

A script error is one of the most puzzling issues you may face while opening your QuickBooks company file. These errors may be encountered due to a corruption in the JavaScript or VB Script which prevent Internet Explorer to execute these script languages. This error is usually observed in a multitude of formats such as:

QuickBooks Script Error Unable to Get Property Length of Undefined or Null Reference,

"Script Error"

"Error in Script", or

"Script error line #### character ## object ####".

 

Factors that Trigger QuickBooks Script Error

Some of the main instigators of this error include:

·         Scripting tools may be disabled on the system.

·         Script debugging element turned on.

·         The Windows user or components being damaged.

·         Older changes not saved and checked.

·         The data downloaded online not syncing with the script software.

 

Different Solutions to Rectify Script Error in QuickBooks While Assessing

Here are a few steps that you need to follow to resolve the issue in case you face a “Script error” while trying to log into the “company file”.

Process - 1

1.       Start Internet Explorer on your desktop.

2.       Click the Tools button on the top corner of the browser and open “internet options”.

3.       Next, click on the “security” tab.

4.       From the options given, select the “trusted sites” option and click on “sites”.

5.       The "Add" website option and URL box appear in a dialogue box. Enter the following:  https://*.intuit.com and https://*.QuickBooks .com


6.       Next, click the “Add” button.

7.       Then, add “*Intuit.com” as a trusted website.

  1. Also, make sure to unmark “Require server verification (https:)” option.
  2. Following that, make an exit and run QuickBooks. The Script error in QuickBooks desktop should not appear now. If it does, then try out the next solutions.

 

Process - 2

In addition to reinstalling, I.E., deactivating Add-ons is another possible solution to the script issue in QuickBooks. To proceed, please read the following:

1.       At first, open the Internet Explorer and go to Tools.

2.       Next, hit a click on the Manage Add-ons option.


3.       Go to the disabled add-on performance notifications tab after clicking the Add-on option.


 

Process – 3

Cache file accumulation is another possible cause of such script errors. To remove these files from your browser, please follow the steps outlined below:

1.       Start by opening the Internet Explorer browser.

2.       Go to the “Tools” option.

3.       Click on “Internet options” and then click “General tab”.

4.       Choose “Delete” under browsing history.


5.       Now under Browsing History section, therein opt for Cookies, History, and Temporary Internet Files.


6.       Click Apply and OK to finish the process.

 

Process - 4

SSL connotes Secure Sockets Layer. This layer provides security and safeguards the confidential data during the encryption process. Clearing the SSL has proven to be a workable measure to fix script error when accessing QuickBooks desktop. The steps for the same are:

1.       Start the process by selecting the gear option.

2.       Go to Internet options.

3.       Click on the “clear SSL state” tab within the content tab.


4.       Click OK to save the changes.

 

Process – 5

Internet Explorer not being the default browser can be a main provoking reason for the Network related issues confronting QB users. Users should therefore make it a forefront priority to make I.E the default browser. The steps below should help you.

1.       Open Internet Explorer.

2.       Go to Tools and then click Internet options.

3.       Click on the Advanced tab.

4.       Select the “Reset to default” option.


5.       Click on “Apply and OK” to finish the process.

Simply comply with the steps below to make Internet Explorer your primary browser:

Process - 6

Here is how you can stop script errors by turning off script debugging in a browser -

1.       Firstly, go to Internet Explorer.

2.       Open Internet options.

3.       Click on the Advanced tab.

4.       Now, click on Disable script debuggin option.


5.       Scroll down and click on Apply and then OK to finish the process.

 

Conclusion:

The current discussion threw light on the different troubleshooting facades that can fix QuickBooks Script error. Getting this error fixed is comparatively easier than other issues since its source is centered around erroneous internet settings. If you are still facing issues, just call our certified QuickBooks error support experts at 1-800-615-2347.


You may also like: How to Resolve QuickBooks Error 6138, 105?


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About Sprink Davis Advanced   Accounting and Bookkeeping

27 connections, 2 recommendations, 165 honor points.
Joined APSense since, April 13th, 2023, From Everett, United States.

Created on Oct 27th 2023 01:11. Viewed 117 times.

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