Articles

Tips to choose the best Salesforce Consulting Company?

by Raghava Rao Analyst & Consultant

Why Salesforce in CRM

For any business Customer Relationship Management is the backbone for that organization. CRM is a platform to manage company’s potential and new customers. The most frequently used CRM in current booming technology is Salesforce. A platform where a person can manage  your sales process, marketing, product delivery and feedback over the internet is Salesforce CRM. By using Salesforce you can strengthen the client relationship of existing customer and new customers can evolve easily.


Deciding the best CRM and choosing the best Salesforce Development Consultancy is the key decision factor in business process. Use your network for finding similar vendors having the same size and needs. Questions you should consider before choosing best Salesforce Consulting Company. It’s always better to understand the consequences in advance before choosing a company. Mentioned both pro’s and con’s so that one can easily evaluate the company quickly.


  1. Expertise in Salesforce Development

We can find a certified partner using the Appexchange. Experience in salesforce plays a major role in Salesforce Development. They know the pain points and benefits of Salesforce development. So they can easily estimate the work and accomplish it with best productivity and quality. We have different roles in Salesforce such as Developers, Administration, Architects, and technical architects where you can effectively increase your sales process, projects management and delivery. They have rich experience and one can implement various integrations, migrations and can develop vast applications.


⇴  There are many complications if you are experimenting with project by choosing an inappropriate way. It may take so much time to implement and deploy. An inappropriate method for salesforce development can increase the ratio of issues and bugs.


     2. What approach they use for Implementation

Before hiring any salesforce company, one should have clarity of information about the implementation methodology. Agile incremental methodology is the best practise for tracking the project status. They should maintain transparency in the project implementation so that client can view the current status and update them regarding the modifications. It will enhance your project quality and minimize the time for the development of project. So it’s always better to know their entire development methodology before they decide the company.



⇴ If you don’t follow a proper approach the outcome might be delayed with huge time gap. For any project you need to have a structured plan of action. The risk rate of project completion on time and quality might vary if you don’t follow agile software environment.



3.  What Salesforce services and support they provide

Completion of project doesn’t mean only just deployment it also includes ongoing support and services. In salesforce, support and services are the key notes for the business continuation. Salesforce takes a new form with updates and added features on daily basis, company should inform the customers about the updates so that they can move ahead in the business. Maintenance and service support provided by the vendor is the key decision factor.


⇴ After completion of project you should have support at least for minimum 3 months. Vendor should provide proper training to the users for the best use of CRM. If a vendor is not offering you ongoing services that might give bad remark on customer service.


4.  Budget Planning

Pricing is the key decision factor for any project. Every organization have their own methodologies and pricing models, it varies from company to company. Few companies charge per hour, some for projects, and other as per the requirement. You have to identify few companies whose budget meets our financial requirements. Make sure about the payment mode, payment time and payment pattern so that you don’t have any mismatch between the companies.


⇴ Budget planning plays a crucial role when you have a change a management system. Terms and conditions should be more specific before signing an agreement.


5.     Are they flexible for different time zones

Location of the company plays a crucial role in the development of any project. The major two constraints are time zone and work culture. Time zone will be a headache if developers and client’s share a different time zone and working atmosphere will vary from place to place. It’s always preferable to choose vendor from who worked with different time zones.


⇴ You never know what you require in the coming moment it’s always better to have an available resource. This might effects the project delivery time and productivity.




Basic contributions by Salesforce Consulting Company


  • Experience

  • Efficiency

  • Productivity

  • Availability







Experience :

Having a prior knowledge before starting a project is always an asset. Experienced company can estimate the project life and they will guide the project in right direction. This will minimise the time for the development of project. Only a good technical stack is not sufficient but they should have the capability to deal with client along with their team.


Efficiency :

Working for many hours without quality is like a bird without wings. Coding plays a significant role in the development of Salesforce. In any application 50% of the task depends on coding if you have full backup code one can generate efficient work. There are plenty of ways you can work towards being more productive in your day-to-day work.



Productivity :


We have many hours in a day making most of the time is crucial. Productivity along with quality is the key note for success. Being more productive at work isn't rocket science, but it does require being more deliberate about how you manage your time. Either you have put in more hours or you have to work smarter for achieving the productivity of the project.


Availability:


Most of the people follow agile incremental method for implementing the project. One has to be available for all the change request, modifications and customizations. If the Salesforce consulting company is not at you reach, your project can be delayed due to lack of proper communication. This will be a constraint when we outsource a project due to different time zones.


Why to choose micropyramid for your Project?


By choosing MicroPyramid the customers can get their best ROI on any project. We believe that great response comes from great responsibilities, so to get response we will be in cloud 24*7 without any distractions. We will maintain the consistency in services for providing better customer satisfaction.


Conclusion

Selection of right Salesforce Consulting company is like searching for golden fish in the sea. Taking our MicroPyramid Salesforce experience into consideration we acknowledged the above listed factors. MicroPyramid make Salesforce work best for your business. Ready to hire Salesforce Consulting Partner contact us at hello@micropyramid.com.



About Raghava Rao Freshman   Analyst & Consultant

5 connections, 0 recommendations, 24 honor points.
Joined APSense since, November 13th, 2014, From Ongole, India.

Created on Apr 15th 2019 10:01. Viewed 97 times.

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