Spencer Travel: The Sky’s No Limit

by Spencer Travel Specialising in Business Travel, Corporate Travel,

Whether it’s getting a conference together, booking a business trip, an indulgent getaway, or a trip into space, Spencer Travel wants to make it a success.

Penny started Spencer Travel in 1988 with a view to leverage her years of experience in travel to deliver service excellence in personal, group and corporate travel. Since the doors first opened, Spencer Travel has enjoyed remarkable growth, won a host of industry awards, and developed longstanding relationships with partners across the globe.

“At the end of the day, the client relies on us to offer them the best product. We have to know what the best product is, and to do that we have to have those key relationships in place. We have a lot of preferred relationships with suppliers, hoteliers, and airlines and we work very hard on those relationships,” Penny says.

Celebrating successes with a strong team

As the Spencer Travel diamond club will tell you — employees receive a 1 carat diamond after 10 years’ service — it’s a passionate business to work for. Spencer Travel’s staff is made up of travel specialists, administrative staff, and its management team. MD and Founder, Penny Spencer, says there’s always something for the team to celebrate.

“We like everybody to be enthusiastic and to celebrate everything in this office; a birthday, a first anniversary, if you’ve been working with us for 10 or 20 years, or when we get a new account. We celebrate everything and we are enthusiastic about everything we are working on,” she says.

Corporate travel services that go above and beyond

Spencer Travel delivers its award-winning service to corporate clients by getting to know their business and working together to deliver results.

“Communication is key,” Penny says. “Being open and transparent not only within the company but also with your peers, clients, and suppliers. We are always very open and honest with doing business. We are transparent with our transactions with our clients around our fees and what we charge. We don’t try to hide anything.”

Group travel expertise

The Spencer Travel Group has more than 30 years’ experience in group travel. They are able to deliver conferences, meetings, and events locally and internationally, and have relationships with suppliers that mean they are easily able to meet group requirements within budget.

Providing personal experiences

Catering for personal travel as well, the well-travelled staffs at Spencer Travel are able to create individual experiences across the globe. Read More…