Articles

Most Common Consumer Complaints in Online Consumer Forum

by Kanika Goyal Online Consumer Forum
We just start doing an analysis of consumer complaints any find some report about consumer complaints. These consumer complaints are most common across in India. You can show it on following given graph:

1. Most reported complaints by consumers




  • Damaged/No delivery of product:  23%
  • No refund initiated: 14%
  • Bad customer support: 5%
  • Extra charges/ Amount debit : 5%
  • Other: 53%


2. Damage/No Product Delivered:



  • E-commerce Complaints: 76.71%
  • Food Safety Complaints: 6.77%
  • Home Appliances Complaints: 4.10%
  • Postal Complaints: 3.76%
  • Medical Complaints: 3.76%
  • Automobile Complaints: 3%
  • Mobile Laptop Complaints: 1.90%


3. Bad Customer Support




  • E-commerce Complaints: 25%
  • Bank Complaints: 15%
  • Food Safety Complaints: 4.5%
  • Travel Complaints: 8%
  • Home Appliances Complaints: 18%
  • Postal Complaints: 4.5%
  • Automobile Complaints: 4.5%
  • Electricity Complaints: 4.5%
  • Mobile/Laptop Complaints: 2.5%
  • Real Estate Complaints: 2.0%
  • Others: 11.5%



4. No Refund/cashback received 



  • E-commerce Complaints: 75.20%
  • Bank Complaints: 6.39%
  • Food Safety Complaints: 3.19%
  • Airline Complaints: 1.91%
  • Travel Complaints: 6.38%
  • Automobile Complaints: 1.91%
  • Insurance Fraud Complaints: 2.51%
  • Electricity Complaints: 1.91%
  • Real Estate Complaints: 0.60%



5. Extra charges/ Charged without knowledge




  • E-commerce Complaints: 25%
  • Bank Complaints: 15%
  • Food Safety Complaints: 6%
  • Flight Complaints: 4%
  • Travel Complaints: 8%
  • Home Appliances Complaints:  15%
  • Medical Complaints: 5%
  • Telecom Complaints:  12%
  • Automobile Complaints: 5%
  • Electricity Complaints: 5%



If you also have any consumer complaint against any company then file a complaint online at Voxya consumer complaint forum to get a replacement, refund and return from the company. Voxya consumer forum online trusted by more than 11,000 consumers across India.



File a Complaint At Voxya To Resolve Your Complaint Online.




About Kanika Goyal Professional     Online Consumer Forum

677 connections, 36 recommendations, 2,498 honor points.
Joined APSense since, January 18th, 2017, From Lucknow, India.

Created on Mar 7th 2019 03:20. Viewed 320 times.

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