Articles

Legal Notice Helps Consumer to get refund from Goibibo

by Kanika Goyal Online Consumer Forum
If you are a consumer and not satisfied with the services provided by the company or the seller then you can raise a complaint against the company or seller in consumer court. It helps consumers to get justice against the injustice done by the company or the seller.

If you want to approach consumer court but it is important to send a legal notice to the company and inform your dispute using legal documents. 

After that, you need to wait for 30 days for the response of the company. 

The same thing was done by the Bangalore consumer, in which the consumer filed a complaint against Goibibo an online travel company using Voxya an online consumer complaint forum where consumers opted for the legal notice services.

As the Voxya team received the complaint on its dashboard they start working on it. It. They assigned the consumer complaint to the legal team. 


The legal team start working on the consumer complaint and drafted legal notice and send it via registered post.

When the company received the legal notice from Voxya they take immediate action against the company and refunded the full amount of Rs. 1,53,942 to the consumer.



Using Voxya, an online consumer complaints forum, a travel complaint against Goibibo was resolved and the consumer is satisfied with the services provided by the Voxya team. 

   

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About Kanika Goyal Professional     Online Consumer Forum

760 connections, 42 recommendations, 2,868 honor points.
Joined APSense since, January 18th, 2017, From Bangalore, India.

Created on Aug 26th 2021 06:17. Viewed 317 times.

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