Inventory Tracking is a must have feature for a Field Service Business

by William Jacob Content writter

Summary:

Whether it’s a distributor, manufacturer, or retailer, inventory is constantly on the move and it is important to know what you will need today and for tomorrow. An advanced ERP solution gives visibility, control, and understanding to effectively manage your field service processes without losing track of costs.

Body:

Coordinated and precise inventory tracking is crucial for the success of the service department. Specifically, in a field service business, tools and equipment are generally spread across various vehicles and warehouses, and tracking each one of them is a big challenge yet a necessity.

Let’s imagine a situation, the temperature is rising, and for many residences and companies, the air conditioning is going on for the first time. Later, four new clients want the same system. Do you have the materials and tools to meet their requirements? The inventory is dynamic and you will never know what you might need tomorrow without an integrated system. It is ideal to look for the best cloud ERP system that offers secure access to information from anywhere, can manage multiple warehouses and storage locations integrated easily into all operations, and reduce errors with automation capabilities.

To have a clear understanding of your inventory, you need to explore common challenges faced by field service business and know why ERP integrated is essential. So let’s begin!

The Biggest Challenges of Managing Inventory in Field Services

Disconnected Inventory Management

If a product is necessary 60 miles south of your board and you have only one truck that is headed in the opposite direction, then you have a big issue. Companies working with non-smart integrated inventory management isn’t in luck, more often and end up losing sights which means lost business and customer disappointments.

The Risk of Shortages

What happens if you don’t have stock at all? Have you thought about how you will satisfy the needs of the client and at what cost? Even though you convinced a client to wait, you will end up paying extra money for rush manufacturing and delivery.

The Expenses of Overstock

The stock should always be balanced, especially when you have small storage space. This even adds a risk of damage, theft, obsolescence, and deterioration. Stock-outs and overstock both are bad for business.

How the Acumatica Cloud ERP System Enables Smart Inventory Management?

If you are looking for a connected solution that manages all departments from dispatchers to technicians, inventory, and back-office, the Acumatica cloud ERP system is a viable choice. It gives you complete control over every single part or tool, no matter whether it is in your central facility or stored in a truck. With the Acumatica Field Service Edition suite, you can work with CRM, accounting, inventory, purchasing, and financial reporting, which improves dispatch efficiency, reduces response times, and overall costs.

It gives a 360-degree view of customer activities and real-time accessibility of information, from anywhere at any time through any device, which means improved customer experience and increased recurring revenues. Its unlimited user licensing and enhanced security standards allow team members to conduct daily operations with 24/7 access to tools and functions they require to stay productive in any situation.

Conclusion:

It isn’t easy to manage inventory and run a field service business, but the right system like Acumatica ERP can help. It is designed with a fully integrated enterprise management solution that keeps you connected with your tools or parts, business operations, and customer deliveries. The best cloud ERP system simplifies dispatching, minimize response time and expenses with intelligent accounting, financial reporting, CRM, purchasing, sales, and orders.

About the Author:

A Gold-Certified Acumatica partner in Malaysia and Singapore offering the best cloud ERP system across all sectors to help businesses unlock their true potential and increase their functionality with superior usability, performance, and best-in-class features. The ERP the vendor is supporting SMEs to grow revenue and reduce costs by enhancing their financial and operational efficiencies with advanced and scalable ERP software.