How to resolve consumer complaint in Ernakulam?

If you're in Ernakulam and unhappy with your purchase such as bad quality products or poor service, don't worry for this as there is an effective avenue to resolve your complaint regarding the purchase as well you don't have to waste time in talking to seller or service provider, you just have to file a complaint in Consumer Court. This article will discuss how to file a consumer case in Ernakulam Consumer Court and get help from lawyer. The consumer courts are established for those who have been ill-treated by businesses or service providers and to protect consumer rights in the country. 

It is important to note that the output of filing case in the consumer court can not be predicted as it depends on factors such as the nature of the complaint, the evidence provided, and the legal representation etc. To understand the most suitable steps to take for your unique situation, it is recommended to consult with a legal advisor prior to making any specific complaints.

Let's see how you can resolve consumer complaint in Ernakulam:

Contact customer support team

Initially it is recommended to talk to the customer care support team. Every company provides a customer care number that is available 24*7, to assist customers at all times. Their contact information is usually available on their website. Describe the problem you are experiencing and include any pertinent information to clarify..

2. Take legal action

If the company doesn't fix your complaint, you can issue a legal notice to the other party, It provide opponent party an opportunity to settle the dispute and save them from legal action. You need an legal consultation of a lawyer in Ernakulam who can do this in a best way and resolve your issue easily. Let's see the process of sending a legal notice.

1. Get a lawyer to write up the legal notice to do this take the help of the lawyer who can assist you according to your situation.
2. Read and review the notice carefully to check its accuracy and ask the lawyer to sign it to make it official.
3. Keep a copy of the notice for your records for future reference.
4. Send the notice to the company by registered mail.
5. Keep the delivery report as proof that they received it.

File a case in consumer court

If the problem is not fixed with the first attempt, do not get disappointed, there is an alternative method you can try that is to seek legal action in consumer courts. This forum offers a place for customers to express their issues and find solutions for any difficulties they are experiencing. Therefore, don't be afraid to contact them and receive the assistance that you are entitled to. Submit a complaint to the nearest District Consumer Disputes Redressal Forum through a lawyer. The process of filing a case involves submitting an official application to the consumer court.

Here is how you can file a case in the Ernakulam consumer court?

Step 1: Inform the opposite party through legal notice.

Step 2: Prepare consumer complaint with the help of the qualified and experience lawyer.

Step 3: Collect all the important documentary proofs to support your complaint.

Step 4: Select the Ernakulam court having jurisdiction to your case

Step 5: Deposit the court fee. The amount may vary depending on the type and value of your complaint.

Step 6: Submit the case in Ernakulam court along with the affidavit.

By following the above measure for your grievance, that can help you effectively in filing a consumer case in the Ernakulam consumer court. This increases your chances of obtaining a favorable resolution to your consumer complaint.

Sponsor Ads

• Ad Space Available - Rent it Now!

Report this Page

Created on Apr 24th 2024 08:36. Viewed 46 times.

Share on APSense

Comments