How London Businesses Can Use a Virtual Office

Businesses in London are among the busiest in Europe. Calls come into the small and medium sized companies at such a high rate, it can impact on the day-to-day running of the business.

However, calls cannot simply be ignored. They are imperative to the business and there is money to be made if these said calls are dealt with in the correct manner.

There are three ways where a London business can benefit from a virtual office.

Message Taking Only

At a cost of just £10 per month and 89p per call, a virtual office can pick up and receive every call on a 24/7 basis. All calls are answered using the company name and messages are emailed in real time.

Message Taking Plus

This service is the same as above but comes with a fee of 99p per call. The extra feature is where detailed script is followed for each and every message.

Virtual Reception

Calls are taken and transferred directly to the person in the company that the client is requesting. If that person is not available, then a messaging service takes place. The fee for this service is £10 per month plus £1.09 per call.

The Virtual Office acts as a kind of personal assistant. A call is answered (using your company name) and the client is led to believe from the outset they are speaking with a direct employee of the firm.

The call is dealt with accordingly. If requested, a call can be taken and the client can be told you are unavailable at this time. An email is sent in the first instance to you with details of the client, their needs and requests.

A Virtual Office follows a detailed and dedicated script. Pricing, direction and call transferring are all the skills that the virtual assistant in the office provides.

London businesses are successful because they are based in the heart of one of the world’s busiest economic centre. Calls coming into to London businesses are double the volume of those coming into businesses based outside the capital.

All too often, London businesses have to find ways to restructure the way they handle the huge incoming volume of calls. A virtual office will help vibrant London businesses to concentrate on production. The incoming calls are still of great importance and a virtual office service can take the strain of the calls while you concentrate on the production side of things.

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Created on Oct 8th 2018 02:21. Viewed 1,763 times.

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