How does the taxi dispatch software beneficial for taxi booking app owner?

by Ronak Patel Co Founder | CEO @ Aglowid IT Solutions

A taxi dispatch software is a way of allocating jobs to drivers. In this system, customers map with drivers for travelling a certain distance from the pick-up location.

Dispatch is a white label dispatch software designed and developed as a Comprehensive solution inclusive of the mobile app.

Dispatch systems are designed to help automate routing and scheduling processes, providing a more straightforward way to coordinate routes and deliveries efficiently.

Handling them takes up a lot of time and often results in costly errors.

Benefits of Taxi service Software?

1. Transportation Management

A dispatch tracking software acts as a centralized online system that helps control every transportation process.

This way, an organization can accurately track its resources' whereabouts, with GPS and mobile apps providing real-time updates.

The software can help schedule a daily dispatch plan, alert drivers about the changes in the delivery schedule by email or text messages, provide billing assistance, suggest solutions based on the availability of the resources, among other things.

2. Automated Scheduling

Dispatch tracking software provides tools to automate scheduling and assigning drivers to their job assignments.

Real-time access to the current traffic, weather conditions enables the software to build a custom route and update the current location, what way, or how fast they are going.

Developing a taxi dispatch system gives full visibility of its resources and makes tracking of delivery status, activity timeline of drivers, and proof of delivery of order easy.

3.Route Optimization and Real-Time Route Updating

Dispatch tracking software helps implement the cost-effective route optimization plan, taking into consideration the location, vehicle, and fuel costs.

The software uses GPS to monitor the traffic and weather conditions to create the best dispatch route. This also helps in making real-time adjustments in case of changes, and inform the driver.

The software can be used to send notifications to all concerned stakeholders, including the customer about the delivery status for maximum transparency.

3. Monitoring Driver Behavior and Safety

Real-time monitoring ensures that the drivers follow proper driving etiquette. Dispatch tracking software helps track the route via notifications sent by the software.

The software also helps you rate and review the driver's performance.

4. Business Intelligence Tools

Dispatch tracking software presents a set of information in a visual way like a chart or customizable dashboards, which are easier to interpret than numerical data.

It helps companies track their performance based on parameter delivery time, order completion, transportation costs, customer satisfaction, etc.

5. Scalability and Flexibility

The dispatch tracking software should be able to adjust and adapt to the changing business requirements effectively.

This scalability feature available in the dispatch tracking software ensures that the services can be scaled, customized, and adjusted to match the business's needs to provide a better experience.

6. Improved Customer Satisfaction

dispatch tracking software, organizations can easily plan the fastest and safest route for the drivers, ensuring that they arrive at the locations on time.