Articles

Guidance to resolve Brother printer not responding issue

by Stella J. Customer Support Executive

Brother printer has many features and facilities that make it amazing and trustworthy among the users. It is known for its amazing working facilities. But sometimes the users ask their brother printer, not responding. If you are one of them then there is no need to take tension. We are always with you to solve your problem. It is a common issue that occurs due to bad network connection, faulty USB cables, unresponsive service, malware or virus attack, hardware fault.  

In this article, we provide one of the best services as per your needs that help you to solve your entire issues. By applying the below-mentioned steps you easily solve your entire issues. For the perfect solutions, you can also take help from the experts. They assist you in solving your entire issues as soon as possible. They help you to remove the entire issues regarding the Brother printer. Brother driver support available 24*7 at your service.

Troubleshooting steps to solve Brother printer not responding issue


Repair Corrupted System Files  


To solve and check that the system files are not corrupted then you need to follow the below-given steps to repair the corrupted files.


  • Firstly, you need to go to the Start menu by pressing the Windows key on your keyboard. 

  • Then, type in the search box “run” and click on the option “run command/prompt”, then a dialog box opens up there type cmd in the blank field and click OK to proceed with the next step.

  • After that, on your computer screen, the black page prompts pop up where the cursor is moving continuously with little blinking.

  • But remember you are running the command as an administrator to avoid problems. 


If you don’t know the way, how to run the prompt as administrator then go to the start menu, type run in the search box and right-click on the run commands then a list of options pop up where you need to click on the run as an administrative option.


  •  When the prompt opens up, type the command “sfc/scannow” and then press enter.

  • Lastly, wait for a few minutes to complete this process with 100% accuracy.


Configure Related Services  


You need to do this step cause if the related services are not started this will lead to abnormal functioning of the device.


  • Remote Procedure Call RPC

  • DCOM Server Process Launcher

  • RPC Endpoint Mapper

  • Shell Hardware Detection

  • Windows Image Acquisition (WIA)


Make sure that the above-mentioned services are started. In case, you do not know the way then we are picking one service from the 5 to elaborate the proper way. That is the shell hardware detection service.


  • Firstly open the run dialog through pressing windows key + R key together.

  • Next, you need to type services.msc in the box and then click “OK”.

  • Then, you have to find the shell hardware detection from the name list. Then right-click on it and select the properties option from the menu.

  • Lastly, if the service status is stopped, then the start button and proceed by clicking the “OK” button 


If you have any difficulty to solve this issue on own then contact the Brother printer driver support team which helps you to solve this issue as soon as possible.


About Stella J. Innovator   Customer Support Executive

17 connections, 0 recommendations, 52 honor points.
Joined APSense since, July 11th, 2019, From Reeding, California, United States.

Created on Sep 9th 2019 00:58. Viewed 30 times.

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