Fix QuickBooks Error 6073 9901 (Unable to Open the Company File)

by Sprink Davis Accounting and Bookkeeping

If you're using QuickBooks in a setting where multiple users have access to the same company file and have the proper file access rights, they can open the file simultaneously. However, an error may occur when attempting to open the company file, specifically "How to Get Rid of from QuickBooks Error Code 6073 9901” This guide aims to provide step-by-step instructions to resolve the error.

What is QuickBooks Error 6073 and Why It Occurs?

When users try to access their company file on QuickBooks, they may encounter a common set of issues, collectively referred to as the 6000 series of errors. One such error is Error code 6073, which is accompanied by a warning message stating "QuickBooks is unable to open this company file. It may have been opened by another user."

This error occurs when another workstation attempts to open the data file in single-user mode. Thus, it's crucial to ensure that multi-user hosting settings are configured correctly to prevent the occurrence of QuickBooks Error 99001.

Signs and Symptoms of QuickBooks Error 6073

When this error occurs, you may get the following signs and symptoms:

● The application may become unresponsive to user requests.

● The Windows screen may display a glitch or appear greyed out.

● QuickBooks error code 99001 can cause the system to shut down suddenly and remain frozen even after rebooting.

● Users may encounter difficulties when trying to switch between different applications.

● Updating or uninstalling QB Desktop may not be possible.

● Accessing the company file can become a significant challenge.

Causes of QuickBooks Error 6073, 99001

Here are some common reasons for this error:

● This error can occur if someone else has already opened the company file in single-user mode.

● If the network folder containing the company file is read-only, this can also trigger the error.

● When the company file is on a Linux server and the user employs multiple login passwords to access the shared folder.

● Trying to access the company file using a remote access tool such as TeamViewer or Go to Assist can trigger the error.

● The user does not have sufficient permission to access the company file.

● The company file is stored in a read-only network folder.

● Company File Error 6073 99001 can also arise due to compatibility issues between the QuickBooks version and the company file or problems between the system and QuickBooks.

● Incorrect user permission settings can cause the error to occur.

Methods to Fix QuickBooks Error 6073, 99001

To resolve the error, you can try the following solutions:

Method 1: Install and Run QuickBooks Tool Hub

● If you haven't installed Tool Hub yet, install it as soon as possible.

● Go to the folder where the Tool Hub's executable file is located and double-click on the QuickBooksToolHub.exe file.

● Complete the installation process by selecting the appropriate options.

● Launch QuickBooks Tool Hub by double-clicking on its desktop icon.

● Go to the Company File Issues tab and choose QuickBooks File Doctor to open it.

● Select the company file saved on your local storage by browsing and clicking on it.

● Choose the "Check both file damage and network connectivity option."

● Click on the Diagnose File option, and QuickBooks File Doctor will repair any file and network issues.

● Lastly, check for Error 6073 99001 after running it.

Method 2: Switch QuickBooks to Multi-User Mode on the Server

● Close QuickBooks Desktop on all computers connected to the network.

● Open the company file on the hosting server.

● Under the File tab, click on Switch to Multi-User mode.

● If the QuickBooks Warning Error 6073 99001 still persists, restart all computers connected to the network.

Method 3: Verify the Running Processes under the Task Manager

● Press the Ctrl + Alt + Delete keys simultaneously to open the Task Manager.

● Under the Processes tab, check if any processes are running under the username of the system facing the error.

● If any processes are running, restart your PC to resolve the issue.

Summing Up!

If you have tried all the troubleshooting steps for QuickBooks Error 6073, 99001 and the issue still persists, it could be due to Windows registry errors or a virus/malware infection. In such a case, you can get in touch with the QuickBooks enterprise error support team at 1-800-615-2347 for assistance.

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