Fix QuickBooks Closes Unexpectedly or Keeps Crashing Issue
by Sprink Davis Accounting and BookkeepingWere you in the middle of your accounting operations when all of a sudden QuickBooks program came to a standstill? This issue can be extremely irritating especially because its causes are diversified and identifying them can be an arduous task. Many times, users come across “QuickBooks Not Responding error”, or “Com Error”. Immediately after that, the accounting program shuts down and unsaved data is lost. But there is no need to worry as this blog will unveil all the information you need to Fix QuickBooks Keeps Crashing, Freezing or QB Shutting Down Error. So, keep reading!
Causes that can lead to Unexpected Closure of
QuickBooks
Among the various technical problems that may be encountered by QB users, the frequent and abrupt crashing and unwelcomed termination of the QuickBooks software is the most annoying issue. As this error may have some serious ramifications for your work progress as well as cause data damage in your system, it becomes indispensable to get rid of it at the earliest. In this context, go through the various causes below that play a major role in instigating this error.
·
Damage caused to the QBWUSER.INI
file can cause the QuickBooks software to crash unexpectedly.
·
The company name may have more
characters than allowed.
·
QB was not installed correctly.
·
Corruption of the hard disc can
also lead to damage of QuickBooks company files. When the same company files
are opened in QuickBooks, these may result in unexpected closure of QuickBooks.
·
Use of outdated QuickBooks
version can also lead to grounds when QuickBooks closes unexpectedly.
What are the scenarios when QuickBooks Closes
Unexpectedly?
QuickBooks shuts down randomly in the
following scenarios:
·
During the opening of the
Company files, QuickBooks may close all of a sudden.
·
Editing of invoices may
suddenly result in closure of QuickBooks.
·
When viewing or downloading a
transaction in QuickBooks.
Different Methods to Fix Unexpected Closure of
QuickBooks
Whosoever is facing this error in
QuickBooks should resort to the following methods:
·
Method 1: Renaming QBWUSER.ini file
·
Method 2: Use of Quick Fix My Program
·
Method 3: Update Windows O/S
·
Method 4: Run QuickBooks clean install tool
·
Method 5: Manually fix Windows components
Herein, you are supposed to follow each
solution carefully, and once all the steps in a specific method have been
complied with, subsequently, check if the error got fixed.
Method 1: Renaming
QBWUSER.ini file
This initialization file can be found in
the QuickBooks folder. Renaming this file can offer respite when QuickBooks
Closes Unexpectedly. Follow the procedure below to access the file and rename
the QBWUSER.ini file:
·
Right-click QB file on the Desktop.
·
Then, click Properties, then Open File Location.
·
In the QB folder, look for QBWUSER.ini file and simply rename it.
·
Run QB then perform the same
steps due to which QuickBooks experienced unexpected closure. The program
should run fine this time.
Method 2: Use of
Quick Fix My Program
If QuickBooks experiences errors, then Intuit has offered holistic QuickBooks Tool Hub which can be used in such cases. One of the most effective feature is Quick Fix My Program. To use it, do as follows:
·
Download, then set up QB Tool Hub.
·
Then, go for Program Problems, then in the next
screen, choose Quick Fix My Program.
·
The tool will take time to fix
any issues in your QuickBooks software.
Method 3: Update
Windows O/S
Updating Windows Operating System has
proved helpful when QuickBooks Closes Unexpectedly. The steps are:
·
First, go for Start, then type Update.
· Click Check for Updates.
·
When updates finally show up,
choose them and go for the download.
·
Restart the PC and the updates
shall install automatically.
Method 4: Run QuickBooks Clean Install tool
If the repairing of QuickBooks Desktop
doesn’t fix the issue, you are supposed to Clean Install QuickBooks.
This process requires you to uninstall and reinstall the QuickBooks Desktop software. You can do it either manually, through the control panel, or by using the QuickBooks clean install tool. In either case, you will require your product and License keys at the time of re-installing the QuickBooks software, so make sure to keep them handy.
If you have misplaced your product key,
then you can find it easily by launching the QuickBooks software and then
hitting on the F2 key to
bring up the Product Information Window.
Herein, you need to note down your product key and then proceed with the clean
install process.
Method 5: Manually fix Windows components
The Microsoft components, like the .NET
framework and MSXML, are essential for the smooth functioning of the QuickBooks
accounting software. Any damage caused to these components can cause errors of
various types in the software. You should, therefore, go for repairing these
components through the Control Panel.
- Initially, head to the Control
panel from the start menu.
- Once the Control Panel window
shows up on the screen, you are supposed to move to the Programs and
Features tab.
- Now, a long list of installed
programs will be available on the screen. Herein, choose Microsoft .NET
Framework.
- Follow it up by picking the Uninstall/change
option. Then, opt for the Repair option.
- Follow similar instructions for
Microsoft MSXML as well.
- Once the repair process is
finished, restart the computer and then attempt to launch the QuickBooks
Desktop once again to check if the login error got ousted.
Conclusion
It is time to wind up this article. Here, we have gone past the various “methods to fix QuickBooks Closes unexpectedly issue”. This error can be due to various causes, both tangible and intangible. If you have any queries, you can simply give a call to our QuickBooks error support team at the dedicated helpline 1-800-615-2347.
You may also see: Methods to Rectify QuickBooks Has Stopped Working or Not Responding Issue
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Created on Oct 6th 2023 00:40. Viewed 142 times.