Articles

Enhance customer service & flexibility with mobility

by Patrick Nancy Business
An IP phone systems is a phone that uses VoIP (Voice over Internet Protocol) to receive and make calls. IP phones not using traditional telephone landlines, they make a call over the internet. Some protocols have to uses for Digital IP-based telephone service such as; Skinny Client Control Protocol (SCCP), Session Initiation Protocol (SIP), or various other proprietary protocols. 

IP phone or applications have many features such as e-mails like IDs for contact that may be easier to remember than names or phone numbers. If you make a long distance calls on regular basis, than you can use IP phones, it is cost effective or even free of cost, and you have pay only your internet service provider cost.

Features of IP phone systems or VoIP:

Enhance Customer Service
Offer More Mobility and Flexibility
Transform Your Office Spaces
Reduce Legacy PBX Phone System Costs
Relocating or adding new offices
Unhappy with current call quality
Looking for more features, like an IVR
Needing a system that’s more user-friendly
Quick setup and personalization
Pricing for small-business budgets
Flexibility to grow with your business, and many more

IP phones save your money; especially you make international and other long distance calls. It reduces your infrastructure, no need to invest in bulk of wires, only need to maintain separate voice and data networks. It offers more capabilities such as conferencing, instant messaging, chat, fax and many more.

An IP phone includes office desk phones, cordless phones, conference phones, guest phones. When you move to a VoIP phones from your old landline phone, you get better sound quality; many enhance features, etc with in very less prices. Now a day IP phones are in demand for small and large organizations. If you update your telephone system and save your money, then go through with IP phones. 

You can change your IP phone location anytime, it is easy for expanding and you can also work remotely. You can use same IP phone in office or at home, both would ring identically and you can answered from either location. IP phones give your company the economic and long term benefits to grow your business; they are in modern design, ease of use, lower maintenance, and some other enhanced functionalities. 

IP faxing also called virtual faxing is another feature of IP phone. With the help of your email account you can send and receive faxes with hosted VoIP system. Most important feature of IP phone is saving money. It is easier to install, easy to manage because of GUI based configuration, eliminating phone wiring, better customer service & productivity, allow hot desking (easily move offices/desks based on the task at hand) & roaming, better phone usability, and many more features.


Sponsor Ads


About Patrick Nancy Innovator   Business

38 connections, 0 recommendations, 96 honor points.
Joined APSense since, November 24th, 2015, From Auckland, New Zealand.

Created on Feb 3rd 2018 04:55. Viewed 657 times.

Comments

No comment, be the first to comment.
Please sign in before you comment.