Check That You Aren’t Continuing to Pay for Rooms After Check Out

The management of group travel doesn’t stop when the crew checks out of their rooms in a hotel. More work must be done to ensure that the company’s credit cards aren’t still being charged for rooms that employees have checked out of.

In-house travel personnel are usually relieved to hear that the team has checked out of their hotel rooms, a sign that the travel manager can take a breather. The truth is that more work has to be done after check out.

For example, someone should have the foresight to contact the management of the hotel in order to ascertain that each single room occupied by the team has been checked out of.

Additionally, someone should monitor the activity on the credit cards used to confirm that the company isn’t continuing to be charged for rooms previously used by employees.

Such post-check out activities are a norm for professional travel managers like Andrea Tsakanikas. However, an inexperienced in-house travel manager will assume that their work is done once the team leaves the hotel.

Your attention after check out should not only be directed at finding charges for rooms that are now empty. You should also watch out for other related costs, such as laundry services and in-room entertainment. Those seemingly small costs can add up to a tidy sum if they are allowed to go undetected.

CrewFacilities knows the effect of such charges on the bottom line of companies. We therefore use both technology (CrewFacts App) and experienced staff to manage employee travel programs before check in, during the hotel stay and after the crew has departed. This vigilance ensures that you only pay for what was used by your employees and nothing more. The added advantage of working with us is that we shall help you to bring your travel policy up to date so that any new developments (ride-sharing, for example) in the travel industry are reflected in that policy.

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Created on Nov 26th 2018 02:57. Viewed 382 times.

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