Boosting diversity at the workplace for a Global Telecom Giant - Recruitment Smart

Businesses across the globe are focusing on hiring a diverse workforce to promote inclusive, wholesome development of their workplaces. A global telecom giant wanted to reduce bias while hiring and create a bespoke solution to meet the divergent requirements of different geographies. It also wanted to enable an evolved Internal Talent Mobilization to utilize their existing employees effectively, for which it required a fair assessment of their skills without exhibiting any prejudice. 

As an ambitious HR tech company that strives to offer deep AI-driven value additions to its clients, Recruitment Smart offered its flagship AI-driven solution in the form of Sniper AI to automatically select the best-fit professionals during the initial round of screening. Highly experienced professionals from Recruitment Smart understood the talent requirements of the telecom company and fed Sniper AI with the relevant inputs. The AI-driven platform was then used to carry Equitable hiring to conscientiously remove cognitive and inherent biases from recruitment as well as internal mobilization practice. 

As Sniper AI already has had partnerships with all leading Applicant Tracking Systems (ATS), it integrated seamlessly with their existing ATS Oracle Taleo. A series of competencies and traits were selected, on which an applicant could be scored during the Equitable hiring process. Criteria were designed to help evaluate the desired set of skills. Sniper AI scored and ranked candidates based on relevant skills, work experience, and cognitive skills masking their name, ethnic, and gender identity. Candidates with the highest scores were shortlisted. 

For the telecom giant, Recruitment Smart worked on increasing diversity and promoting gender parity. It matched the applicants’ resumes as per the given job specifications, finding a perfect fit at blinding speed. Sniper AI was able to achieve stunning accuracy of over 96% across a period of 3 months. The robust machine learning algorithm of Sniper AI allowed it to receive more informed feedback with every search, enabling it to select eligible applicants more accurately with more usage. 

Through Equitable hiring, the telecom giant could enhance its gender diversity at the workplace by 18%. Further, Sniper AI could help them to reduce their time-to-hire by 25%. The telecom company could conduct Equitable hiring with external candidates and their existing talent pool to carry out Internal Talent Mobilization. Currently, the client has over 50 recruiters who are using our system for hiring over 2,500 positions on an annual basis across India, South-East Asia, and East Europe. 

Since its inception, Recruitment Smart has always strived to bring disruptive technology to the recruitment industry. We have been able to deliver three-fold ROI on an average to over 20 of our major clients in the first year of our service offerings. Additionally, our AI-driven solutions have provided other intangible benefits such as improving diversity, implementing and understanding nationality distributions, bias reduction, and Talent Analytics.

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