5 Ways the Salesforce Mobile App Can Benefit Your Business!

by Ella Isabelle Entrepreneur

There is no denying that Salesforce implementation has several advantages for your company. Nevertheless, the desktop version is limited in what it can accomplish for you if you are tied to the office, especially if your sales and support employees are active and spend most of their working hours in the field. Yet the Salesforce Mobile App will help you get the most from your CRM.

Many of the capabilities in the desktop version are also present in this mobile CRM, and there is room for more. Because of the issues it resolves, Salesforce Mobile CRM is becoming quite popular. The most capabilities one could need are available in Salesforce's mobile CRM, the market-leading CRM platform.

The Salesforce Mobile App Developer can be used to your advantage in several ways. Only five of these—from a long list of advantages—are described here. The only thing left to do to capitalize on the advantages of Salesforce's mobile edition fully is to teach your sales team how to use it.

1. Customization of the sales pitch

Thanks to Salesforce Mobile CRM, the sales team may access the Salesforce database at any time and from any location. The sales staff can therefore access all the pertinent data that has been saved and utilize it to tailor their sales presentations. Personalized sales pitches increase the likelihood of success compared to employing a standard sales pitch for each lead.

2. Simpler Information Access

Salesforce mobile CRM will improve the effectiveness of the sales processes if the sales team has already customized its presentations without utilizing the CRM's mobility features. This is because it would put all the necessary information at its fingertips. Hence, the sales staff may start visiting consumers straight without losing the advantage of presenting an informed sales pitch rather than traveling to the office first to obtain all the necessary customer data. Because redundant processes will be reduced, time will be saved, allowing more time to meet leads and opportunities. This, therefore, results in increased ROI.

3. Access to More Reliable Information

Data can be entered into a mobile CRM as soon as it is obtained. As a result, as soon as the sales team closes a deal won while on the go, the data will be instantly entered into the CRM. Therefore, the CRM will be current with the most recent information and that, too, in real-time.

4. Enhanced Usability

There is a lot of opportunity to utilize key Salesforce advantages that would only have been feasible with CRM connectivity with third-party apps and technologies. For instance, combining the Salesforce mobile app with document signature software might help the sales staff obtain on-the-spot customer signatures for new agreements.

Some examples of expanded capability made possible by using gadgets like smartphones or tablets include snapping pictures with the camera or scanning barcodes. As a result, CRM can be used on mobile devices to do various tasks without additional gear or components. However, assistance from CRM development specialists and Salesforce support would be necessary to realize these potential advantages.

5. Salesforce Offline Mobile

The advantages of mobile CRM listed above were predicated on internet accessibility, whether it be via Wi-Fi or cellular data. Would these benefits nevertheless still apply if there was no internet access? For its CRM app for mobile devices, Salesforce also provides offline functionalities. As a result, any data collected can be kept in the Salesforce Mobile Development using the device's internal storage. The mobile CRM will automatically update the data kept on your Salesforce platform once internet connectivity is available.

Conclusion

Several businesses have improved their client happiness and productivity because of Salesforce. However, remote access to this customer database is still needed. Because sales professionals and service personnel are constantly on the go, Salesforce has responded to this demand by developing its mobility feature. Hire a Remote Salesforce Developer delivers much more than just meeting the basic demand for CRM access; it does it without any drawbacks. Also, AwsQuality has you covered if you need Android App developers for a unique business app!