Senior Desktop Support Engineer Job in Singapore

Hiring senior desktop support engineer (Permanent) in Singapore What we are looking for: * 5 years of in-house support experience * Cover 150-250 users across APAC or Global areas * 1 month notice or less only * 100% hands-on Key Responsibilities: * Align daily with your team regarding priorities, projects, tasks and assignments * Follow technical procedures set in place by the department, making sure to maintain the expected standards at all times * Provide timely and accurate solutions to issues or tasks you are assigned or working on * Prioritize support to your Singapore office coworkers * Onboardings & Offboardings following our procedures * Maintain the accuracy of our assets inventory and make the relevant updates every time it's necessary * Be ready to deal with urgent matters sometimes outside office hours * Make responsible use of your administrator access * Communicate often with teammates in regards to important decisions or concerns * Use empathetic and appropriate language when giving support and addressing coworkers, maintain composure at all times * Be willing to go to the Singapore office often, 4 times a week * Overseas business travel required only when needed to * Pro-actively monitor the status of office IT infrastructure, determine any issues or potential problems and recommend solutions Professional Experience and Qualifications: * Minimum of 5 years' experience in equivalent role of user or technical support in a medium to large company within a similar business sector * Certifications relevant to IT Support like ITIL, Google Certifications, Microsoft Certifications, etc. that are not expired * Experience with the following platforms at a corporate level: Jira, Confluence, Google Workspace, Microsoft Azure, Slack, JumpCloud, Antivirus software, Chrome, MS Office and others * Understanding of laptops, computers, printers and IT devices in general at a hardware level * Experience in supporting Windows and macOS on their latest version * Strong understanding of corporate networking and security practices Apply Here : https://www.linkedin.com/jobs/view/3992283742/