Questions

What is customer relationship management?

Asked by Rajesh Rai, in Software

Answers

saggara o. Senior  saga
Customer relationship management (CRM) is an approach to manage a company's interaction with current and potential customers. It uses data analysis about customers' history with a company to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth
Oct 6th 2019 17:54   
Brahim A. Tycoon I Premium   Social Media Adviser, prof. Author
CRM or Customer Relationship Management is a strategy for managing the relationships and interactions of a company with its customers or potential customers. A CRM system helps organizations continually interact with customers, streamline processes, and improve profitability.

When talking about CRM, people generally refer to a CRM system, a tool used for contact management, sales, productivity and more. The goal of a CRM system is simple: improve business relationships.
Oct 6th 2019 18:36   
Brahim A. Tycoon I Premium   Social Media Adviser, prof. Author
What exactly does CRM refer to?
CRM is focused on the relationships between the company and individuals, including customers, service users, colleagues, or suppliers.
CRM generally encompasses three concepts:
CRM as technology: A technology product, often cloud-based, that teams use to record, track, and analyze interactions between the enterprise and users. It is also called CRM system or solution.

CRM as a Strategy: Business Philosophy on How to Manage Relationships with Customers and Potential Customers

CRM as a process: A system adopted by a company to develop and manage these relationships.
Oct 6th 2019 18:36   
Brahim A. Tycoon I Premium   Social Media Adviser, prof. Author
What does a CRM software do?
CRM software records customer details, such as e-mail addresses, phone numbers, social network profiles, and more. It can also automatically extract other information, such as the latest news about the company's activities, but also store data such as customer preferences for communications.

The CRM system organizes this information to provide you with a comprehensive record of individuals and businesses so you can better understand your relationships over time.

CRM software improves customer relationship management by creating a 360 ° view of customers, capturing their interactions with the business, and highlighting the data required to improve customer conversations.
Oct 6th 2019 18:37   
Peter Carry Advanced  SystemCarePro
Customer relationship management (CRM) is a term that refers to practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle, with the goal of improving customer service relationships and assisting in customer retention and driving ...
Oct 7th 2019 02:39   
Phin Việt Freshman  Chuyên gia máy cho quán cafe
Customer relationship management or CRM (English: Customer relationship management) is a method to help businesses approach and communicate with customers systematically and effectively, managing customer information such as account information, needs, contacts and other issues to better serve customers. [1] The overall goals are to find, attract, win new customers, maintain existing partners, entice old customers back, reduce marketing costs and expand customer service. [2 ] [3] Measuring and evaluating relationships with customers is very important in the strategic implementation goal. [4]
Oct 7th 2019 05:25   
Nutra Kingdom Innovator  Wellness is a full of life method of becoming awak
i dont know this topic any idea
Oct 7th 2019 07:05   
Free Download PC Software Advanced  Free Download Software & Games For All Devices
CRM or Customer Relationship Management is a strategy for managing the relationships and interactions of a company with its customers or potential customers. A CRM system helps organizations continually interact with customers, streamline processes, and improve profitability.
Oct 7th 2019 07:13   
Chetu Software Developer Junior  20+ years of Software Development Experience
Customer relationship management (CRM) is a technology that companies use to manage and analyze relationships and interactions with customers. CRM software helps companies in contact management, sales management, and business goal or productivity.

Chetu is a US-based software development company that offers custom CRM software solutions for industries as per requirement. Learn more information about Chetu: https(://)underdog(dot)nyc/atal-bansal
Oct 7th 2019 08:22   
Tom Marcus Freshman  Technical Support ExecutIve
Customer Relationship Management is a strategy to manage relation between company and users.
Oct 7th 2019 12:43   
Minh Phuong Advanced  Marketing
Customer relationship management (CRM) is a technology that companies use to manage
Oct 8th 2019 04:45   
Kais Wift Junior  Photographer
CRM is combination of techniques,tactics and strategies that companies use to analyze customer interaction.and on the behalf on analysis they improve customer service management. this is valuable from small to large business.
Oct 8th 2019 05:08   
Filterfor Fridge Junior  Filterforfridge
CRM or Customer Relationship Management is a strategy for managing the relationships and interactions of a company with its customers or potential customers.
Oct 8th 2019 06:01   
SIVAKUMARY RAMANATHUPILLAI Professional  Affiliate Marketing
Customer relationship management (CRM) is the combination of practices, strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifestyle with the goal of improving customer service relationships and assisting in customer retention and driving sales growth. (FROM: SEARCH CUSTOMER EXPERIENCE)
Oct 8th 2019 12:24   
Mayhutbui Sancos Junior  Máy hút bụi sancos
[1] The overall goals are to find, attract, win new customers, maintain existing partners, entice old customers back, reduce marketing costs and expand customer service.
Oct 8th 2019 23:16   
Sujan Singh Bundela Senior  Business Administrator
The development of an ongoing connection between a company and its customers. ... The relationship is measured by the degree of customer satisfaction through the buying cycle and following receipt of goods or services. See also customer relationship management.
Oct 9th 2019 00:25   
Nitin Saini Professional   SEO Professional Freelancer
Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers.
Oct 9th 2019 01:26   
Ben H. Committed  SEO Executive
Customer relationship management or CRM is a method to help businesses approach and communicate with customers systematically and effectively. The relationship is measured by the degree of customer satisfaction through the buying cycle and following receipt of goods or services. See also customer relationship management.
Oct 9th 2019 01:31   
Steven J. Lyman Junior  Digital Marketing
connection between customer and company.
Oct 9th 2019 03:32   
Satori Landscape Junior  Gardening And Landscaping Services
CRM is known as Customer relationship management. The relationship is measured by the degree of customer satisfaction through the buying cycle and following receipt of goods or services.
Oct 9th 2019 18:27   
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