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Xu hướng CRM 2022 mà mọi công ty nên biết

by Thienthoi Media Thiên Thời
Xu huong CRM 2022 ma moi cong ty nen biet Co 5 xu huong CRM co the ap dung tai cac doanh nghiep trong nam 2021 va ca trong tuong lai; voi muc tieu thuc day su gan ket giua doanh nghiep va khach hang k
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Review on Xu hướng CRM 2022 mà mọi công ty nên biết

Xu huong CRM tap trung vao trai nghiem khach hang
Hoat dong kinh doanh hien nay chu yeu xoay quanh khach hang; do do trai nghiem khach hang tro thanh yeu to khac biet lam co so de danh gia giua cac thuong hieu

Trai nghiem khach hang la 1 trong 5 uu tien hang dau cua 96 giam doc dieu hanh trong 3 nam toi Theo nghien cuu tu Forbes

Trong mot khao sat khac nam 2020 cho thay co den 80 nguoi duoc hoi xep hang trai nghiem quan trong nhu san pham hoac dich vu

Nguoi dung den noi mang lai nhung dieu tich cuc huu ich cho ho va ho se khong ngan ngai dung thu san pham moi Nguoc lai trai nghiem kem khien nguoi tieu dung chi tieu it hon hoac ngung chi tieu

Do do muc tieu cua doanh nghiep la dem den trai nghiem tot hon cac doi thu canh tranh Khong chi de nang cao thuong hieu ma con la thuc day nguoi dung tro thanh khach hang khach hang trung thanh

Cac nen tang CRM ngay nay la cong cu dac luc de doanh nghiep xay dung trai nghiem khach hang mang lai hieu qua cao Voi CRM cac nhom ban hang tiep thi va cham soc khach hang co san du lieu de tiep can va quang ba san pham cho dung doi tuong khach hang

CRM ca nhan hoa tung khach hang o nhieu khia canh nhu so thich thoi quen lich su giao dich; nho do dua ra chinh xac thong diep den tung doi tuong giup tang kha nang mua hang

xu huong crm
Tri tue nhan tao AI
AI dang trong qua trinh phat trien vuot bac ma con nguoi mong doi Bao cao State of Marketing nam 2020 chi ra rang nhung nguoi tiep thi su dung AI da tang tu 29 vao nam 2018 len 84 vao nam 2020

Xu huong CRM tich hop voi AI la tat yeu boi vi viec tich hop nay giup doanh nghiep hieu ro hon khach hang cua minh; de dang biet duoc ho da mua gi tan suat so luong yeu cau ho tro cua ho va hon the nua Doanh nghiep dua tren nhung du lieu nay de tao ra trai nghiem tot hon dac biet ca nhan hoa cho moi khach hang

Tinh di dong
Dai dich Covid 19 da lam phat trien xu huong lam viec ngoai van phong Khong it truong hop toan bo doanh nghiep phai lam viec tai nha chi sau mot dem ho phai

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About Thienthoi Media Junior   Thiên Thời

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Joined APSense since, September 6th, 2020, From Hà Nội, Vietnam.

Created on Nov 13th 2021 07:12. Viewed 104 times.

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