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What to do If You Cannot Access Your Yahoo Email?

by James William Technical Writer
Let's Know How Can You Access Your Yahoo Email?

Currently, there are a large number of active users having a Yahoo mail account. If you are one of them but finding difficulties in accessing your account, you are in the right place. Here you will learn about the step-by-step procedure to recover your account. You can also contact Yahoo customer service for the same.

How to Access Your Yahoo Mail Account Using the Account Recovery Process?

There are two main conditions in which you might not be able to access your account. It can be either when you forget your password or when someone hacks your account. However, in both cases, the steps of password recovery will be the same. Here are the steps to recover your account.

  • Open the web and visit the Yahoo mail login page.
  • Now, select the 'I don't remember my password' option.
  • In the next step, you will need to enter your Yahoo mail ID.
  • Now, after entering the mail ID, you will find the three account recovery options.

Account Recovery Through an Alternate Email Address:

  • In this method, You will get a password reset link to the alternate email address.
  • Open the alternate email ID and click on the recovery link.
  • It will move you to the password reset page.
  • Enter a new password and click on the Save button to reset your password.

Account Recovery Through Phone Number:

  • In this method, you have to enter the missing digits of your registered phone number.
  • Yahoo will send an OTP to that number.
  • Enter the OTP to head to the password recovery page.
  • Now, reset a new password to recover your account.

Account Recovery by Answering the Secret Questions:

  • In case you do not have any access to your alternate email address and phone, you can recover your account by answering some security questions.
  • When you answer these questions correctly, you can reset your password and recover your account.

If you still can not access your account, you might need to contact a Yahoo Live Person to resolve this issue. For that, you can visit the Yahoo help page on Yahoo mail.

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About James William Freshman   Technical Writer

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Joined APSense since, June 11th, 2018, From California, United States.

Created on Jan 29th 2021 01:13. Viewed 270 times.

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