What A Luxury Five Star Resort Really Means

While the hotel star rating systems are widely recognized as the definitive way to ascertain a hotel’s overall quality, the rankings can differ from country to country. In UK, for example, star ratings place heavy emphasis on customer services, whereas, in France, the ratings focus more on rooms, lobbies and amenities (Daily Mail, 2015). 

But, the real thing to consider here is, what does a luxury five star resort in India really mean. There are many factors that help to rank a resort. Some of these include; service, amenities, cleanliness, location and price. Here are a few things that you should look for when reviewing a five star resort: 

Service 

 While no one wishes for a problem, one of the best tests of the service level is when something does actually go wrong. For example, let’s say the room you were checked into wasn't cleaned properly. A five star resort would ideally move you to a higher class room with better service. Quality and consistence of service is the number one differentiator between a true 5 star luxury hotel and others. After all, any hotel can put an elegant lobby or maintain lush landscaping. The real challenge is the human component, when a hotel has to recruit and retain staff that delivers on the hotel’s brand promise. 

Bedding 

A bed with plenty of support, a pillow top and ultra plush. It’s been several years since most of the major chains seriously revamped their bedding for the better and now even use if as a key marketing point. After all, ultimately everyone wants to be able to sleep as well or better at a hotel room than at home, making bedding a very important aspect while ranking a hotel. If you want to be a little more choosy, look for a hotel with memory foam, swathed in high thread count sheets, preferably Frette. It doesn't get better than this.

 

Amenities 

Whether it is something as big as a swimming pool, or something smaller like an in-room coffee maker machine, amenities is one thing that no hotel can afford to cut back on. While an in-house swimming pool and gymnasium is a given, hotels are looking into smaller details, which often make or break the deal. Right from providing branded toiletries to offering every guest with a personal concierge service, ranking a hotel has become a tough choice. What’s more, the way to every parents heart is through their kids, and the top luxury five star resorts know that well. 

It is very important to completely understand what a luxury five star resort really means, before choosing one. So, before booking a luxury five star resort in India, consider these points. After all, the great advantage of a hotel is that it is a refuge from home life!