Top Facilities Management Skills to Cultivate for 2020 & Beyond

What we abide in our workspace is continuously changing and so are the strategies we must apply to attract and retain talented employees as well as boost their performance and productivity. This change has aroused the need to have advanced skills in diverse fields to work efficiently and get facilities management jobs.

To address interpersonal, professional, and emotional demands in the workspace, people hired for the facility manager jobs must have skills and strengths that are high in-demand in the modern FM marketplace. So, how can facility managers can fulfill their customer demands and excel in their practices to stay relevant in the industry?

Here are some top facilities management skills you need to cultivate for innovating and achieving desired business goals in 2020 and beyond.

Become Proactive Strategic Partner 

The facility manager role must be evolved from traditional asset deployment to creating strategies on how to efficiently use workspace for the benefit of the stakeholders. You need to develop business-driven KPIs that measure results like customer satisfaction, knowledge creation ability, workspace impact on employee productivity, and adaptability to changes in the external environment.

Leverage & Implement the Right Technology

To stay competitive in 2020 as well as justify facilities manager jobs and roles, you need to improve the workplace experience of your employees by leveraging more technologies in your service offerings. You must understand and proactively use the technologies that impact workforce efficiency and the types of workplaces.

Anticipate Problems & Fix Them

While using the right workplace technology and data to stay proactive is important, FM jobs providers also expect the eligible candidate to prioritizes flexibility to tackle problems and emergencies. The best facility managers can anticipate all types of problems and take them as challenges and provide hands-on solutions.

People Skills & Project leadership

Your ability to connect, engage and inspire the people you serve will set you apart as a facilities manager. Meaningful communication and behavior analysis can help you create value for the office employees and stakeholders. To embrace your project leadership quality, you must set goals, encourage your workforce, monitor their performance, and measure results and feedback continuously to staff and stakeholders. 

Optimize the Workplace Experience

One of the major FM roles includes determining and implementing the strategies to create the ideal work environment for their workforce. The workplace experience depends on the type of work employees are doing, overall business goals, and the physical limitations of the office building.

Want to fit into the best facilities management jobs? Learn these skills and make the year 2020 the most successful one!