Top 5 Business Automation Trends in 2021

Introduction: BPA avails businesses streamlined processes that reduce complex tasks into just a single routine. RPA, on the other hand, builds software for robots to handle particular tasks mimicking human interaction. BPA is a broad attempt to improve efficiency in a business while pushing up productivity levels.

Business Process Automation has been around for some time with a progressive focus on improvement and perfection of business processes. There are several areas businesses try to improve to enhance their competitiveness and efficiency. Without streamlines processes and managerial competence it’s hard to thrive and grow. So essentially what are the new and trends in BPA Services in 2021? Among some examples of BPA that business and organizations can adapt are:

• Automated File Transfers
• Automated User Provisioning
• Automated Report Generation and Distribution
• Business Order or Booking Entry
• Business Emails
• Claims Processes
• Business Spreadsheet
• Browser and Cloud
• Business Application Integration
• Terminal Emulation
• Microsoft Application
• Event Log Monitoring
• Batch Processing
• ERP Integration

Businesses always try to simplify and smoothen operational procedures and processes. That enhances their efficiency and productivity. So what are the main BPA trends that will rock and prevail in 2021? Let us discover below.

What are the Top 5 Business Automation Trends in 2021?

1. Distinctive AI-Integrated Video Analytics

2021 promises new frontiers for video analytics and big data fans. To make a clear distinction between bots and digital workers. Bots are classified as software programs doing tasks based on recorded process steps. Digital employees are cognitive bots with the ability to learn and mimic human actions. However, a crossing of analytics and big data be it for business or other uses is very much needed. RPA bots can automate simple, structured processes and digital employees make businesses do complex tasks with access to various frameworks to automate processes.

Analytics has become valuable to business processes in the automation age. Big data gives the required fuel to justify its use and statistical need and relevance across industry and sector.  

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2. Growth in Remote Control Technology

There was a rapid growth in the adaptation of remote-controlled technology in 2020 due to COVID-19 in 2020. With lockdowns and sustained emphasis on public health safety, this holds for 2021.

More so video conferencing platforms, facilitating and remote technology back each other up so well. From education, health, business, IT-platforms, entertainment, social media networks, welfare, and public safety mechanisms have all given visual communication platforms. That enables teams to create and share content, interact, track projects, train employees, run virtual team-building activities.

The tools empower teams to track shared learning and documentation statuses. Virtual offices allow colleagues to communicate and collaborate.

3.. Increased Digital Automation/Remote Workforce

COVID-19 has strengthened the need for and reliance on the digital remote workforce. Businesses acknowledge the necessity of applying the latest technologies to fit the situation. Remote working is groundbreaking. It inspires innovative and creative ways of leveraging business skills. Globally, several businesses and organizations are exploring how to implement and strengthen their digital strategies.

Remote working is a game changer in business leadership, overall management strategy and career-growth perspectives. Businesses are searching for the hybrid future or work by investing heavily in the tools needed to work remotely and prioritizing tech and digital infrastructure investments that support sustainable remote work.

The remote workforce is transforming how the workplace will evolve the future and continue redefining the workplace culture.

4. Contactless Delivery and Shipping

Delivery and shipping business operations are now contactless. High-risk COVID-19 areas have a high usage of contactless delivery. Safety in delivery and shipping operations is paramount. More so several customers prefer less physical contact with outsiders. In 2021, contactless delivery and shipping will grow further.

These service options meet and satisfy several customer needs. AI-enabled robotic process delivery and shipping are taking on public service roles. Robots and AI-based apps are changing the character and overall impression of innovation.

5. AI Voice Search Automation

Artificial Intelligence-based voice search automation is on the rise and will see an increased application in 2021. Voice-based automation across services allows more flexible adaptation higher efficiency and productivity in workplaces. It’s no wonder that voice-activated automation would grow to become a trend in the workplace as well.

Artificial intelligence (AI) is almost in-built into all modern gadgets and business information systems. That means intelligent AI voice automation lets businesses use several operational strategies like multitasking. It also translates to faster processes, efficiency and productivity overall. Besides, it’s user-friendly, convenient, cost-effective, saves time and can be remotely controlled. It avails good opportunities for continuous innovation and technological advancement in AI and Robotic Process Automation.

Conclusion

It’s evidently clear that increasingly, Business Process Automation is taking on several roles in both businesses and industry across the board. And this will continue to grow given the changed business operational dynamics in 2021.