The Roles and Responsibilities of a Hotel Sales Manager

You have worked very hard and you have been successful in achieving your targets. Serving in the form of a hotel sales individual, you have always been at the top of your game. However, you have the management coming in and giving you new opportunities. Serving as a hotel sales manager in the hospitality industry is an even bigger responsibility. You are recognized for your skills and experience and you have the scope of creating a bigger job portfolio. So, it is time for you to sit back and ponder on how you can increase your recognition in the environment you are working.

The very first thing is that you must pay attention towards developing your skills and be expertise in serving as the sales manager in a hotel. You must get proper training for the same and have a clear understanding of the roles and the responsibilities of a sales manager.

How do Sales MaThe Roles and Responsibilities of a Hotel Sales Manager

· Managers Function to Help their Teams?

The shift from being a sales executive to a first line leader is a bit challenging. At times, you might be tempted to put in your efforts in doing different things for your group or team. Perhaps, some members of your group might want you to step in. The first and foremost skill that you must develop is resisting this temptation. Always keep in mind that your responsibility is providing focus and enabling solutions and not replacing the sales executives and doing their work instead.

· Qualities of a Good Sales Manager

A good hotel sales manager is the perfect blend of a coach, business leader, shield, cheerleader, escalation point, advocate and analyst. As a shield, you will have to block things that impact the work procedure of your team. As an analyst, you will have to take up the responsibility of reviewing results and targets. Serving in the form of an advocate, you must stand for or represent your team in front of the pricing, finance and senior management teams. As a point of escalation, you must carry out the task of coming face to face with the customers and doing the needful.  Given this huge selection of responsibilities, ponder on where you need to start actually. Where should your focus be in order to get the best and the most positive results?

· Working in Close Coordination with a Team is Very Important

A sales manager working for a hotel or for any other concern should always consider the skills and the experience of his or her team prior to doing anything important. This basically means that you must always depend on your team to carry out all your responsibilities and functions. Of course, this does not mean that your team is liable for the mistakes in your service. It is you who will be making the ultimate decision and thus make sure that you coordinate your team very well to come up to the best outcomes.

· Do Not Fake Things

Next, you must not fake things. This means that if you do not know something, you must admit it and ask your team to explain it to you. rather than hovering on the point that you actually know everything as you are supposed to know as a sales manager, will only bring you poor quality success. Poor quality success because you would be able to achieve success because of the efforts of your team but that would not enhance your growth potential as a leader. You will have to admit things that you do not know in order to gain more experience and this will ultimately help you in achieving the best results.

To conclude, it can rightly be said that if you want to be truly effective as a sales manager in the hospitality industry, it is important for you to keep moving your team from working for you to working with you. Managing sales in a hotel is a kind of partnership where the sales manager works in close coordination with the sales executives for providing better results to the corporation.

At My Hospitality Sales Pro, you can easily find a focus on developing leaders within the hospitality industry.

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Created on Nov 2nd 2018 23:49. Viewed 487 times.

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