The Perks of Using Mobile Apps for Your Salon Business

1.     Reduction of Customer Wait Time

How often do you find yourself struggling with booking appointments? How many times have you had to find a customer service representative to receive calls and book appointments for your customers?

You might be spending too much time and money just for managing your customer appointments. An expert mobile app development company can develop a mobile app for you that allows your customers to make appointments without any hassle.

With the help of a professionally tailored salon app, your customers can easily choose a stylist and easily book an appointment for a suitable time and date. Furthermore, if you opt for the beauty salon mobile app development, you will have the upper hand as compared to your competitors.

2.     Services and Style Libraries

“I want a haircut that gives me an entirely new look. I’m thinking about getting a pixie cut, but, I don’t really want my hair to go above my shoulders. Something like a long bob maybe…”

Does this remind you of a recent customer you had?

While working in the beauty and salon business, you will definitely get these types of customers on a daily basis. These type of requests can be easily handled with a mobile app. You can take attractive shots of the haircuts, manicures, and the hair styling trends that you are following and upload them in a styles library.

Once you have uploaded your styles library with the latest trends and the services that you offer, you will rarely come across these types of confused customers again.

3.     Easy Check-ins

I’m pretty sure the biggest reason behind your headaches is the long and frustrating check-in lines. All those unnecessary waitlists and the fuss created by customers can create quite a havoc. This issue can easily be rectified with the help of a beauty and salon mobile app. By providing app-based or automatic check-ins, customers will be able to add themselves to the waitlist and also view their possible wait time, this will eliminate the need for a service representative to assist them through the process. Furthermore, service reps will be able to provide their undivided attention to the customers at hand. All of this leads up to more speed, efficiency, and quality.

4.     Push Notifications

One of my personal favorite features about mobile apps is the ability to send ‘Push Notifications’. E-commerce stores use this feature to re-engage their customers that have not interacted with their app.

For your salon and spa business, you can hire a professional mobile app development company to develop a mobile app that holds the ability to send out push notifications about their upcoming or missed appointments. This will remind customers to be at their appointment on time or simply reschedule for another time. Furthermore, you will also be able to notify your customers about any upcoming discounts or exclusive deals.

5.     Loyalty and Reward Programs

Everyone loves Rewards and incentives. With a mobile app for your salon, you can offer special deals in order to keep your customer connected with your brand. A quality mobile application will allow you to stay connected with your customers 24/7, giving you an opportunity to retain your customers by sending them rewards and deals to keep them visiting your salon. If customers feel that you value them and would do what it takes to provide them a better customer experience, then they will want to stick around to your business.

6.     Customer Management

One of the best features about owning a beauty and salon mobile app is ‘easy customer management’. No need to make calls, book appointments, or call them to remind them of their missed appointments. Mobile app development for your salons can help speed up your everyday tasks and even deliver quality results when you are unable to manage your business. Here is how a mobile app can help manage your customers:

      -Manage cashless payments

      -Notify customers about their upcoming appointments

      -Track customer’s billing details

      -Manage Customer Check-ins 

If you’re thinking about getting a mobile app developed for your salon and spa business, our mobile app development company in Dallas can provide you all the right solutions.