The expert methods to counter QuickBooks Error 12031

by John Kartan Accounting And Bookkeeping

QuickBooks performs several accounting tasks using the internet and faces trouble if it cannot set up a stable network connection. QuickBooks Error 12031 comes up on the screen when the software fails to connect to the internet or Intuit servers. On the off chance your QB displays this error code, keep reading the blog to figure out why this happens and the methods to terminate it from your PC.

Give a call at +1-855-738-2784 to rectify this error with the assistance of our QB support team.

What causes this network error in your QuickBooks?

You see QuickBooks error code 12031 on the screen when the internet connection lapses and the software’s accounting tasks stop. The primary reasons for this network connectivity issue in QuickBooks are mentioned underneath-

Your network connection provides a very slow internet speed on your system, which might result in data loss during download.
The web browser you use to integrate with QuickBooks is downloaded from a third-party source incompatible with the software.
QuickBooks has developed internal glitches that might hinder the software’s background processes.

You Could Learn Additionally : How To Fix QuickBooks Keeps Crashing

Techniques useful to rectify this QB Desktop error

All the accounting tasks requiring a stable internet connection will terminate after QuickBooks 2018 error 12031 strikes the software. Some easy techniques to eliminate this network connectivity error are mentioned below in detail-

Solution 1- Ensure the internet speed on your system complies with the QB’s minimum requirement

QuickBooks tasks can also fail to complete if the connection faces a lapse due to low internet speed, which results in data loss during upload or download. This can be due to network service provider issues or hardware problems like damaged router or data cables. You must also turn off the antivirus on your computer to prevent QB’s internet connection from getting blocked. You can then check the internet speed delivered by your network connection and compare it with the minimum requirements of QB, as shown in the following steps-

Visit Google’s homepage on your system browser and type ‘Internet Speed test’ in the search bar.
Run the search by pressing Enter or clicking the Google search option.
Open the tool from the top link in the search results and click Start to check the internet speed.
Once you find out the internet speed, check if it ranges from an average of 3Mbps to a minimum of 1.5Mbps (minimum QB requirements).

You must change your network service provider if the speed is low or move to the next solution if the internet speed is adequate.

Read More: I’m Facing QuickBooks Error 1402

Solution 2- Set a compatible system’s default web browser

QuickBooks can also run into trouble if your web browser is third-party and incompatible with the software. You’ll see error 12031 QuickBooks when the software fails to integrate with web services, or the browser fails to execute its functions. Set an inbuild OS browser as default on your system using the following steps-

Go to the Apps option in the control panel menu and single-click the Default Apps in the left menu.
Tap Web Browser in the window and select Microsoft Edge or Internet Explorer in the drop-down list.
Save the settings and close the control panel menu.

Conclusion

We are now at the end of this blog, aiming to provide the causes of QuickBooks Error 12031, terminating the update and other bookkeeping tasks. The blog also describes some effective techniques to resolve the issue, and we hope you apply them on your PC to prevent the problem from developing again.

Consult our QB support team at +1-855-738-2784 for further assistance to resolve the issue.

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