Survival tips for small business post Covid

by Hyper Communications Premier Panasonic Authorized Dealer and Singtel Ch

Covid-19 hit all the sectors but seriously hit the small business. Their survival tips just cracked at the time of Covid and subsequent lockdown. The whole business was dry and there was very less customer visiting the stores for purchasing any items. Shop online took the first step and turned the whole scenario of small business. But as now Covid 19 is cases are decreasing and slowing slow we are returning into normalcy with some precautions, here is the right time to gives tips to survive in this post Covid era.

1. Work on expense and revenue: - Revenues are the main reason for any business to run. A small business fully depends on revenue because they do have any other source of income just like a medium or big business. So here is the time to explore some more revenue options. At the same time, there is also a need to tap on expenditure. There are some ways to enhance revenues. Like

2. Start your e-commerce website: - Yes, it is a very feasible and important aspect to survive in post Covid situation. Look for other components too like installing PBX solutions small business and contact center messenger. It helps in managing day to day affair of business without much human interference. Here you can also save some human cost in long run.

3. Maintain good relationships with different stakeholders: - A business involves different stakeholders like customers, facility providers, suppliers, lenders, or even competitors. Maintain a healthy relationship with all of them. Keep taking their feedbacks and keep changing your way of running a business based on those feedbacks. Install PBX solutions small business from a company like hyper com to make business easy, comfortable, accessible, and unique.

4. Frequently talk to your customers: - Every business runs on some sort of allegiance by some customers. Many customers do not go anywhere except for the chosen shop. As now you are struggling, you should talk about it with your regular customers. Tell all your worries and ask for their feedback. It might help in knowing the general perception of your business in the mind of your most loyal customers. Let's say, you run a restaurant and now it does not have customers like pre Covid time.

But at the same time, you have to keep all the staff and space for maintaining quality. Here expenditure is the same but your revenue stream has become slow. So in this way, you may get bits of help from customers by voluntarily asking for waiter tips or service charge. This way you may make savings of up to 10 percent on your human resource. Contact centre messenger is another good tool for controlling; managing calls receive from various prospects customers.

5. Keep the motivation level in an upward trend: - Covid not only impacted you but also all your employees. Post Covid, employees to be struggling to find their previous level of hard work, environment, passion, dedication, and craving for good work. Keep the team engaged through different sorts of mediums. When there is no work, organize some sorts of creative activity like singing, dancing, drawing, etc for all of them. Develop a friendly behavior with them. If teams are working remotely, install Contact centre messenger, to better manage their calls and grievances.

Conclusions: - The whole world faced Covid with different levels of understanding, anxiety, and preventions. But now it's time to leave behind, and welcome 2021 with happiness and we are hopeful this year will bring more joy for small businesses too.