Some Facts of Furniture
A good thing for all businesses is providing good customer service. But many furniture companies do not do so. They like to keeping up with the status quo for their respective competition. But the furniture companies mainly the online furniture companies do not understand that the status quo is not fully acceptable.
A furniture shopper gets plenty of convenience, handy shopping options and an expanded product line from the online furniture companies. These companies are famous for their offers. But some bad apples lead to bad name to the industry. One cannot easily recognize bad online furniture companies. Even the larger companies can be in the list. If you know what to look for in a company then you will surely recognize the majority of bad online furniture companies in Lagos. The following are the warnings which will help you to avoid any bad online furniture company easily.
No Live Customer Service
Needless to say that in e-commerce being able to speak to a human being must be at the top of your list of requirements. To handle their customer service more and more furniture companies which are online are heading to a virtual assistant or computer. It will be a huge warning sign for one to look elsewhere for furniture. Be it by phone or chat a live person helping you should be a minimal request when buying online.
No Physical Address or Phone Number
You may not find an owner just because you have a website. Sometimes the furniture websites provide a physical address and phone number but if they do not do so then it's a warning for you. Never do business with someone with whom you cannot contact directly when there is any problem.
An Unreasonable Return Policy
If you bought something and find out any problem with the product then you will surely go for return policy but if the online website does not provide such policy then it is a warning for you. As you cannot see the furniture in showroom or at home it is very essential for furniture business. You should keep in mind regarding the return policy and the rules ahead. A bad return policy is not a good sign.
Inflated Shipping or Processing Charges
The shipping charges of furniture’s are high and it is totally understandable to charge a fair price to ship it. But some furniture companies becomes nuts.
A furniture shopper gets plenty of convenience, handy shopping options and an expanded product line from the online furniture companies. These companies are famous for their offers. But some bad apples lead to bad name to the industry. One cannot easily recognize bad online furniture companies. Even the larger companies can be in the list. If you know what to look for in a company then you will surely recognize the majority of bad online furniture companies in Lagos. The following are the warnings which will help you to avoid any bad online furniture company easily.
No Live Customer Service
Needless to say that in e-commerce being able to speak to a human being must be at the top of your list of requirements. To handle their customer service more and more furniture companies which are online are heading to a virtual assistant or computer. It will be a huge warning sign for one to look elsewhere for furniture. Be it by phone or chat a live person helping you should be a minimal request when buying online.
No Physical Address or Phone Number
You may not find an owner just because you have a website. Sometimes the furniture websites provide a physical address and phone number but if they do not do so then it's a warning for you. Never do business with someone with whom you cannot contact directly when there is any problem.
An Unreasonable Return Policy
If you bought something and find out any problem with the product then you will surely go for return policy but if the online website does not provide such policy then it is a warning for you. As you cannot see the furniture in showroom or at home it is very essential for furniture business. You should keep in mind regarding the return policy and the rules ahead. A bad return policy is not a good sign.
Inflated Shipping or Processing Charges
The shipping charges of furniture’s are high and it is totally understandable to charge a fair price to ship it. But some furniture companies becomes nuts.
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