Due Diligence When Buying Home Furniture

by Erima Afra Skarabrand Furniture & Décor Solutions Ltd

It is great to furnish your house with home furniture Nigeria but at what cost? Buying home furniture Nigeria where your rights are disregarded. The Consumer Protection Office (CPO) warns consumers against the practices of some furniture dealers, who use sophisticated sales strategies to get customers to buy. The CPO invites consumers to consider and compare offers before making a purchase, as it is not always possible to cancel them simply because they have changed their minds.

An Approach That Focuses On Offering Exceptional Discounts and Gifts
These luxury furniture stores are open only by invitation. Vendors call you to announce the opening of a new branch. They invite you to enjoy a preview of exceptional discounts on a new range of products. If you make an appointment, you will be given a gift and you can get big discounts for purchasing furniture or entering a contest.

Once there, you will be welcomed by seasoned salespeople. These sellers make you feel that you are privileged, offering you "discount on discount". Such sales techniques can cause you to yield to pressure.

"Inflated" Prices To Promote Negotiation
Attention, however: the prices indicated are sometimes increased in order to give the seller a possibility of negotiation. Ultimately, you will still pay a higher price than you would normally have agreed to pay for similar properties. The trader uses this technique to make you believe that he offers you a good at a reduced or advantageous price rather than requiring you the "suggested price". However, this suggested price is rarely the one at which the property is actually sold.

Think Before You Buy
You are being offered an exceptional offer and are told that this is your only chance to get such a discount? The CPO advises you to take the time to reflect. Indeed, it is always better to compare the different prices offered on the market before buying. If the merchant is serious, he will offer you another opportunity to take advantage of these discounts.

Know the Conditions of Exchange or Refund
In general, the law does not oblige merchants to reimburse you or exchange goods if you change your mind. They are free to set the conditions they apply. It is therefore important to inform you in advance of the exchange or reimbursement policies of the merchant.

In addition, some branches of these furniture stores closed shortly after the establishment opened. The reimbursement process could therefore be more complex in this context.