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QuickBooks Error 15311: Easiest & Step-Wise Reliable Resolutions

by Peter Johnson Payroll Customer Services
QuickBooks Error 15311
QuickBooks Error 15311


QuickBooks Desktop has an incredible set of accounting and bookkeeping tools that have been designed keeping in view all the requirements pertaining to the small business community. Furthermore, fresh updates of QB Desktop & the payroll service are regularly released by Intuit. 

While obtaining the new payroll & QB Desktop updates, many errors can obstruct the update process & one example of such an error is ‘QuickBooks Error 15311’.

In this blog, a detailed analysis of this issue shall be provided, along with correct resolutions.

If you are presently getting troubled due to ‘QuickBooks Error 15311’, you need to dial +1-855-948-3646 to contact our QB Experts Team for help.

Most Probable Reasons Behind the Occurrence of ‘15311 Update Error in QuickBooks’

The reliable causes behind the occurrence of ‘15311 Update Error in QuickBooks’ are explained here:

  • Obstructions from some security applications like the ‘Windows Firewall’ can provoke this error.
  • Improperly installed ‘QB Digital Signature Certificate’ can instigate this update error on the system.

What Are the Highly Useful Resolutions for ‘Payroll Update Error Code 15311 in QB Desktop’?

 The useful resolutions for ‘Payroll Update Error Code 15311 in QB Desktop’ are given here:

Resolution 1: Effectively re-register essential QB files by running the ‘Reboot.bat’ batch file

  1. In this resolution, you have to swiftly right-click the QB Desktop icon present on the Desktop, and then you can choose the ‘Properties’ tab to instantly obtain the ‘Properties’ window.
  2. Next, after you reach the ‘Properties’ window, you need to tap the ‘Open File Location’ button to effectively launch the ‘QB Installation Folder’ on the screen.
  3. Thereafter, jump to the ‘QB Installation Folder’ on the screen and then precisely right-click the ‘Reboot.bat’ batch file in order to click the ‘Run as administrator’ option.
  4. Now, you must wait until the full re-registration of all the QB Desktop files has been carried out via the execution of the ‘Reboot.bat’ batch file, and then you can proceed to update QB Desktop.

Resolution 2: Ensure the seamless installation of ‘QB Digital Signature Certificate’ on the system to remove this issue 

  1. Here, you need to launch the ‘QB Installation Folder’ on the screen, and then you can right-click the ‘QBW32.exe’ file’s icon located inside the same folder.
  2. Next, effectively hit the ‘Properties’ tab to obtain the ‘Properties’ window of this file, and then you need to strike the ‘Digital Signature’ tab installed on the ‘Properties’ window.
  3. Thereafter, precisely hit the ‘Details’ button & then immediately click the ‘View Certificate’ button to view the ‘QB Digital Signature Certificate’, following which you must jump to the ‘General’ tab.
  4. Now, strike the ‘Install Certificate’ button to commence the installation process of this certificate and then complete the installation via the steps provided on the screen.
  5. Just afterward, you can hit the ‘Finish’ button & then you can go to the QB window to acquire all the fresh updates.

The two resolutions provided above are enough to eliminate ‘QuickBooks Error 15311’. For additional help, dial +1-855-948-3646 to contact our QB Experts Team.


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About Peter Johnson Junior   Payroll Customer Services

2 connections, 0 recommendations, 13 honor points.
Joined APSense since, August 4th, 2023, From texas, United States.

Created on Sep 5th 2023 19:00. Viewed 175 times.

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