Precise fixes for QuickBooks unable to backup company file issue

by John Kartan Accounting And Bookkeeping
QuickBooks unable to backup company file

QuickBooks users must create data backups at regular time intervals to prevent data loss or damage. QuickBooks unable to backup company file is a common issue that can happen due to a lot of other factors than the software. If your QB cannot create a company file backup, give this blog a read to discover the triggers of the issue and the techniques you must use to prevent it from developing again.

Get in touch with our QB support team at +1-855-738-2784 for hassle-free troubleshooting of the error.

Primary reasons for QuickBooks unable to backup company file error

QuickBooks can sometimes struggle to create a company file backup and crash whenever you attempt to back up your data. This happens if the following conditions arise on your QB Desktop-
  • QuickBooks program files get affected by a malware attack or data corruption in HDD, and the software fails to process the damaged files.
  • QuickBooks cannot access the system drive location where you want to save the backup file.
  • Your system lacks the appropriate storage required to store the backup file.

Proper ways to fix unable to backup company file error

You won’t be able to create a backup of your company file data until you resolve the issues that forbid it. The measures you need to take against this backup issue in QB are discussed below-

Solution 1- Mend your QB Desktop data using the verify-rebuild utility

QuickBooks can develop issues and malfunction if it fails to process its program files while running on your system. This can happen if the system data gets corrupted or a virus attack damages it. QuickBooks instantly develops issues when it tries processing a damaged company file to back up its data. This can be prevented by repairing the QB data using the verify-rebuild utility tool available in the software. Refer to these steps-
  1. Launch the QB Desktop application and click the File menu.
  2. Select the Utilities option and click Rebuild Data in the list.
  3. Tap No if the software prompts you to create a backup and wait until data rebuilding starts.
  4. Wait for the process to finish and click Ok if you see a ‘QuickBooks detected no problem with your data.
  5. In case a ‘Your data has lost integrity’ message comes up, click the Rebuild Now option.
  6. Wait until the data is fully repaired and try creating a company file backup again.
If QB fails to create a backup after running the verify-rebuild utility, move to the next solution.

Solution 2- Create your QB data backup after signing in with the Windows admin account

QuickBooks might fail to create a backup if it fails to access the storage location on your system due to a lack of folder permissions or other restrictions. You can tackle the problems by signing in with your Windows admin account, as shown below-
  1. Click the Start button in the taskbar and tap your Username.
  2. Select the Sign-out option to go to the login screen and single-tap your Windows admin account.
  3. Enter the credentials if the account isn’t pre-mentioned and try creating the QB backup again.


We are now at the end of this blog explaining the reasons for QuickBooks unable to backup company file on your PC. The techniques you can use to prevent the backup issue are also mentioned in the blog, and we hope you use them to back up your company file data without problems.
Talk to our QB support team at +1-855-738-2784 if the data backup fails after using the solutions.

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About John Kartan Advanced   Accounting And Bookkeeping

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Joined APSense since, January 28th, 2021, From Terrell, United States.

Created on Jan 24th 2024 10:15. Viewed 115 times.


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