Original XHORSE MVCI 3 IN 1 frequently asked questions

Posted by Momo L.
1
Nov 26, 2015
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Original XHORSE MVCI 3 IN 1 TOYOTA TIS+HONDA HDS+VOLVO DICE is a high perfomance factory diagnose tool for TOYOTA TIS. MVCI is compatible with Toyota, Lexus, and Scion vehicles over the J1962 DLC3 connector.MVCI is a high performance factory diagnostics for TOYOTA TIS.

Following are Customers frequently asked questions:
Q: I only want to use a product to diagnose my Volvo cars, compared with volvo vida dice, which is better?
A: Dear friend, if you only want to diagnose your Volvo cars, then volvo vida dice is better. It is professional for diagnosing Volvo cars and price is more low.

Q: What you have to pay attention when using this tool?
A: 1. your computer must be windows XP system.
2. Please choose area EUROPEAN when you installing the software. Then it will not ask you for activation code.

Q: How to know whether your MVCI is original or not?
A: Please check the following picture, our MVCI is original one.
original-mvci-1.4.8

Q: After install MVCI HDS Program on Windows XP, it can read the DTC code, but it fails to clear DTC.
A:There are 3 possible reasons cause this problem:
1) There is a poor contact between the USB interface and the computer. Check your connection.
2) MVCI HDS driver is not successfully installed. See our video and check your driver installation.
3) MVCI doesn’t work with your car model.

Q: what is the supported car year?
A: 1.Honda software is 2.018 do cars before 2011,
2.Toyota is 7.10 do cars before 2011,
3.Volvo is 2010a do cars before 2010

Q: Can i use this product to do reprogramming and key programming?
A: This product is more good at diagnose, it has the function of reprogramming and key programming, but not good at do them.
Q: Do you have a detailed laptop configuration for running this software?
A: Windows OS (operating system) requiremet: Windows XP; 2 CPU, 2.00GB of RAM, 40GB of Local Disk (C :)

Q: Can i use MVCI to program honda immobilizer?
A: NO. This main function is diagose. Do not have programming function.

Q: I need a tool to scan Acura models,is MVCI a good choice?
A: Better to choose Honda HDS, GNA600 and allscanner.

Q: There is a "MVCI firmware update tool" in the software, should i update the firmware to the latest version first then use?
A: DO NOT update the firmware or software online. Firmware cannot update, do not click this button.

Q: I installed MVCI HDS software, and the green light flashes, the MVCI is activated, then I click the "select car model" button, MVCI starts to test, then proceed to the window of mileage and car model selection, I go on enter the list of subsystem and choose the subsystem, no response, all the PGM light, ABS light and SRS light flash, but Honda software prompts "No communication, please check whether the key is insert or MVCI is connected"
A: you can enter into the list of subsystem, it means MVCI can work, but it has no response after select the subsystem, it means MVCI can't work with this car model, advice you select the other car model to diagnose or advice you use Honda HDS, GNA600 to diagnose Honda, HDS and GNA600 is best Honda diagnostic tool.

Q: What is the latest software version?
A: for Toyota newest version: V10.10.018

Attention: This device main function is diagnosis. There are defects of programmming.
If it is cannot diagnostic Honda and Volvo, please check the following aspects:
1computer configured up substandard.
2. When installing the software is not installed in accordance with the installation instructions.
3.A variety of devices simultaneously, there will be incompatibilities.

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