Many times customers report that their contacts have informed that they are receiving spam mails from his or her account. This problem would usually happen when an account is hacked. Sometimes it happens that someone else is using your e-mail account but you are not aware of it, and that person is compromising your account to forward their own unscrupulous interests. This may seriously hurt your image and land you into trouble. The one thing you should do is first check your sent box and see if there are emails sent from your account which you do not recognise. If you do not see anything which can give you any hint about the manipulation of your account you should go and check the activity log. Here you should be able to see if there are activities that you do not recognise. This should tell you that your account is being used by some else.
When you do not know that someone else is using your account or are in doubt you should immediately check the security settings. First of all you should change your password. It is also advisable to run a thorough scan of your computer to eliminate any Malware or viruses. Check if your alternate e-mail address or mobile number has been changed. If there is anything that you do not recognise, you should enter your own number and alternate e-mail address immediately. After that you should check reply to section and see if there is any e-mail address which you do not identify. If yes, immediately remove it and provide your own e-mail address. See if the auto forwarding is turned on or off. Turn it off immediately if it is turned on.
Latest Blog :-
Latest Blog :-
How to Recover Hacked Yahoo Email Account | Recognize Mail account Hacked or Safe
Now, sometimes when an account is hacked and is recovered, and all the security settings have been changed to the original, even then customers report that their account is sending spam emails. In such situations, one should immediately check their signature. Many times hackers embed their own website or e-mail address along with the signature, and this goes undetected. Remove the embedded e-mail address or website and even remove the signature. If you want signature in your emails, you should add it again.
To get more knowledge and information about this problem you should contact Yahoo Customer Care team. It is advisable that you understand the seriousness of the situation as your privacy and confidentiality is at risk. To safeguard your interests and the interests of all the people who are connected to you through e-mail, you should take immediate steps and protect your account. 
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Aug 17th 2019 01:08 1 Likes