While thousands of years are not currently the core community of customers of airlines, hotels and travel companies, it will be updated very soon. In its study, Traveling with Millennials, BCG argues that Millennials or Gen Y will be the core client group for hotels in the coming years, entering their peak earnings, spending, and travel years.
Fear Of Losing Out (FOMO) in the digital era of today is one of the key reasons for this phenomenon. “The inspiration for thousands of years (for travels), according to CNBC, has everything to do with uploading images of themselves on social media,” said the CNBC.
With the millennial market predicted to play the highest part in the travel industry, knowledge of their travel and desires is important for tourism and hospitality providers. We are showing you the millennia that your hotel guests expect and how today’s millennial guests will enjoy your property:
Cater to bleisure travelers
Blueberry (business + recreation) has evolved over thousands of years. This generation is continually on the move, with almost half the population now containing centuries. They also expand their business trips to a leisure trip in their quest to discover new places and strengthen their balance between work and life. Indeed, in 2020 millennium expenditure on business travel is expected to rise to almost 50% of the overall business market.
Enhance your experiential offerings
Millennials would like to immerse themselves in the local culture. The number of millennial travelers will inevitably increase to destinations with options for outdoor sports, food and wine, music festivals, entertainment, nightlife, and art. After all, millennials give less and less attention to their cars and homes and offer personal experiences greater focus-and they show their pictures. You will have to adapt and develop the experiential product to the changing existence of thousands of years if you want to grab part of Gen Y’s travel market. Consider offering a special guest experience and niche venue, such as a wellness retreat at your very own house.
In defining a local community, Food also plays a key role. Rather of a standardized menu, serve more real and unique local dishes. In the future, there will be traditional recipes made from fresh and local items and balanced ingredients. Do not forget to represent in your interior your local culture as well. In common areas and hotel rooms you can also provide more authenticity through regional elements, works of art and materials. With traditional crafts and local artists’ art featured in the rooms of your hotel, as you walk through the door your guests experience a strong experience.
Go digital
No matter what the millennial habits are, they search for technology to hold them connected more than ever before. 93% of regular travelers favor technology-simplifying travel brands.
Think again if you think that giving your guests free WiFi is enough! Although Wi-Fi is a digital necessity for thousands of years during your stay, many digital facilities enjoy millennials. Increase the availability of other numerical services such as mobile phones, voice-based applications, digital keys, mobile payments, wearable devices, and automatic check-in and check-out. All this technology will help guests live comfortably.
Provide personalized stays
Providing your millennial guests with customized experiences will help you keep up with their standards and create customer loyalty. As a hotelier, a treasure chest of details about your guests can be accessed, including room preferences, previous improvements, reasons for staying, etc. This customer data is time for practice.
Be sustainable
Sustainability will not only benefit the world, but it will also have a positive impact on your company. Forbes estimates that it is either equally or rather necessary for 75% of millennia that business contributes to society instead of only profiting, ten new findings of the thousand-year-old customer. Millennials love brands that help and purchase from their neighborhoods and rivals.
Source: https://www.hotelkpinn.com/blog/important-ways-to-delight-millennial-guests
