HP laptop is not connecting to Wi-Fi in Windows 10

Solution 1: Enable wireless key or button

Most laptops have a button or key that turns on/off the wireless signal. Check its status to verify that your wireless signal is on.

Press the button or key once, wait 10 seconds, then check if the wireless connection icon changes, or if the LED light on the wireless button or key goes on.

If there is no light, hover your mouse over the wireless connection icon on the taskbar to confirm the connection status. If the signal is on, try and connect to the Internet again. If it is off, press the button or key again to turn it on, then try connecting again.

Solution 2: Update wireless network drivers using Windows Update, HP Support Assistant, Device Manager, HP updates, or from other trusted sites

Windows Update

• Go to the search box and type Windows Update settings

• Select Check for Updates

• New updates will be installed after which you can try connecting to the internet again

HP Support Assistant

• Go to the search box and type HP support assistant (if it isn’t installed, download and install it from the HP Support Assistant site)
• Select and click your device from the devices listed in My devices tab
• Click Check for updates and messages tab
• Check the MY PC section for a list of updates. If none are available, try a different method to update drivers.
• If there are available updates, click Updates to display the Updates available screen
• Click Install now icon next to the update and then try connecting to the internet again

HP Updates

HP may have more current versions of drivers so check their customer support page, enter your PC model number and find the driver, which is usually part of the chipset driver package. Check first for a wireless driver then the chipset driver.

Driver updates from Device Manager

• Right click Start
• Select Device Manager

• Go to Network adapters and click to expand the list

• Right click on your adapter and select Update driver

• Select Search automatically for updated driver softwarethen install any driver found.

• If no driver is found, check the wireless adapter’s manufacturer website for it – you can find its details by right clicking and selecting Properties then Driver

Solution 3: Use automatic troubleshooting

HP Support Assistant is a software support diagnosis and troubleshooting tool that resolves many types of network and internet connection issues specifically for HP machines. If you don’t have it, use the automated troubleshooter that comes with Windows 10 by doing the following:

• Press the wireless key or button on your computer to enable the wireless adapter (if it lights up a blue color, it is enabled), then try connecting to the internet again.
• If your computer doesn’t have a wireless key or the light remains off or orange, go to the search box and type HP support assistant
• Select and click your device from the devices listed in My devices tab
• Go to Troubleshooting and fixes tab
• Click HP Network Check
• If a user account control message is displayed, click Yes
• On the HP Network Check welcome screen, click Next to run the network diagnostics. If it finds any issues, continue with the next step.
• Expand Possible Root Causes if necessary
• Click one of the causes listed and click on the tool icons for instructions to resolve the issue and follow the steps
• Click Re-check

Repeat until the network connectivity issue is resolved or all root causes and repairs have completed, then try connecting to the internet again.

If your HP laptop is not connecting to Wi-Fi in Windows 10, use the Windows Network and Internet Troubleshooter using these steps:

• Enable the wireless signal by turning on the wireless key or button on your computer
• Right click the wireless connection icon on the taskbar and select Troubleshoot problems
• The Windows Network Diagnostic window will open and begin troubleshooting process
• After troubleshooting is complete, see the list of problems found and what was fixed plus remedial actions to resolve the problems, then perform the suggested actions.
• Try and reconnect to the internet again.

Solution 4: Check and reset hardware

• Turn off your laptop
• Disconnect the power cord from your router if your network includes a wireless router/gateway/modern or router combination
• Disconnect the power cord from the broadband modem if your network includes a separate broadband modem
• Wait 5 seconds and reconnect the power cord to the router and/or broadband modem
• Wait till all lights are on and reflect normal internet and laptop activity. If lights are off after reconnecting power, check your power source or use a different power outlet. If only power light is on, a network connection isn’t detected, so ensure the cable carrying the internet signal is connected to the broadband device. If the internet light blinks or doesn’t indicate a connection, the problem may be with your ISP so check with them or wait till it’s restored