How to solve MB SD C4 Insert Batteryi and Initialization Failed
by Tacry J. Auto Diagnostic ToolMercedes Benz MB SD Connect Compact 4
MB Star diagnostic system “Please insert batteries” and“Initialization
of diagnosis multiplexer failed” solution are provided.MB SD C5
Problem:
One of the Mercedes MB SD Connect C4 user has the problem when using the star C4 diagnostic system.
Error 1: Please insert batteries.
Check the SD Connect C4 icon on the bottom of the toolbar, power on the
SDConnect and connect the diagnostic scanner with computer, if the #21
device displays in “x” status,it indicates the C4 multiplexer is not
well connected or well configured,how to tell:
1.Open laptop Local
Network Connection->SD C4 WLAN,disconnect then connect to check if
network connection has changed. If the network remains unchanged,change
another laptop and do the same setting.
2.If network status did not
change on any laptops,then change a new LAN cable.If still no
changes,you have to send back your SD C4 main unit for repair.
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Created on Jan 11th 2018 18:49. Viewed 402 times.