How to Resolve the QuickBooks Payroll Error 15222?

by Devil Devis Certified Public Accountant

QuickBooks has been considered one of the best accounting software over the past few years. It gives a lot of benefits to the users. Businesses, either small or medium, benefitted through QuickBooks. 

It includes many positive effects, but side by side, it has some adverse effects also like due to the robust feature it often crashes affected work, there might be errors sometimes which can create a lot of problems if cannot solve on time.

In this article, we will talk about one of the most common technical issues faced by users is QuickBooks Error Code 15222.

Why QuickBooks error code 15222 occurs?

You wanted to know about the reasons why there is the occurrence of such error:

The first reason is that: User generally faces this issue at the time when they try to download the QuickBooks payroll.

The second reason can be: If the user tries to update the QuickBooks Desktop.

Other Possible Causes:

  • Due to installation of Antivirus and firewall in computer

  • The reason can be that Antispyware, Antiadware, and Antimalware see the QuickBooks Desktop update as the threat

  • If the Internet Explorer is not set to the default browser

  • If the registered digital signatures are not working and if they are a function of Internet Explorer

Steps to Troubleshoot the QuickBooks error code 15222

The user faces many difficulties in this error as the user becomes unable to download the payroll or update the QuickBooks Desktop. We can understand how the error affects the user when he/she is working, so we have some ways through which the error can be resolved. We are writing four easy steps below which will help you in resolving the error:

  1. Update your QuickBooks core data files

  2. Install the digital signature certificate in your system

  3. Set Internet Explorer as the default browser

  4. Run the File Doctor from the Tool Hub program

Step 1- Update your QuickBooks core data files

If you find the antispyware or Antivirus in your system, immediately update the applications. Once done, allow these exceptions:

  • qbw32.exe and qbupdate.exe processes

  •,, and domains


Step 2: Install the digital signature certificate in your system

In this also, you have to follow different steps when installing a digital signature certificate in your system.

  • Close the QuickBooks desktop because if you do not complete it, then you will become unable to see digital signatures

  • Now go for the QBW32.exe file which is located in C:/Program

  • After that right-click on QBW32.exe or then select the option Properties

  • Now select the digital signatures tab

  • Choose the Intuit, Inc. from the list

  • Now click on the details option

  • Go on the Window or select the View Certificate

  • Now click on Install Certificate in the Certificate Section

Digital Signature Details Image

  • Done with the following pattern, then restart your Pc or open the QuickBooks

  • Finally, download the update again


Step 3: Set Internet Explorer as Default Browser

In the four steps, you can set internet explorer as the default browser

  • First, go to the tools section or then open the Internet options

  • Now click on the default option under the Programs tab

  • Tap on the Ok button, then

  • Run the QuickBooks update.


Step 4: The fourth and final step is to Run QB File Doctor from Tool Hub

Six steps I am writing down here, through which you can run QuickBooks File doctor from the Tool Hub

  • Firstly download the QuickBooks Tool Hub from the official website, i.e., Intuit.

  • In the download folder, locate or run the QuickBooksToolHub.exe file

  • After downloading, follow up on the terms and conditions and then open the application

  • The next step is to double click on the icon created on the Desktop

  • Move forward to the Program Problems tab or run QuickBooks File Doctor.

QuickBooks File Doctor tool Screenshot

  • Tap on the ‘’Repair the file for your older version of QuickBooks.’’




By following these four steps as mentioned above, I hope you have successfully resolved the QuickBooks error code 15222. These steps might be complicated, but if you follow them correctly, then you can quickly fix the error code 15222. 

However, if still, the problem persists, then you can take help from the QuickBooks payroll error support team by contacting them at 1-800-615-2347. You will get feasible solutions for all your accounting problems related to QuickBooks.

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About Devil Devis Advanced   Certified Public Accountant

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Joined APSense since, March 23rd, 2022, From Austin, United States.

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