Easy Steps to Resolve QuickBooks Error 12157

Posted by Devil Devis
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Dec 17, 2022
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There are several potential causes for QuickBooks error 12157. Because of this error, your efficiency and effectiveness are disrupted. But there's no need to fret. We've got a comprehensive guide here to help you out.

Depending on the underlying cause of the error, various messages may appear when updating QuickBooks for new features or processing payroll. Quickbooks error 12157 is one of the different update errors you could face. It's typically brought on by incorrectly configured internet connections or problems with Windows Firewall.

You may need to use various troubleshooting techniques to resolve such update issues. For example, QuickBooks error 12157 can be frustrating, but we have a complete guide to fixing it. This post will cover the error, what causes it, and how to fix it.

QuickBooks Error 12157: What Does It Mean?

Problems with a Windows computer's internet connection are the most common cause of QuickBooks error 12157. There could be an issue connecting to Microsoft Win32 internet or WinInetAPI, which could cause the application to crash. QuickBooks may utilize the API to efficiently execute web protocols like HTTP, FTP, and Gopher. Users have a harder time taking advantage of QuickBooks' new features because the installation often fails.

Any app that needs an update first needs to go online and grab the update file, and if that doesn't happen, the update will fail, and the app will crash. This impacts every single Windows program, not just financial ones like QuickBooks. Many things could prevent your computer from successfully connecting to the internet.

Causes of QuickBooks Error 12157

Before directly going into the technical troubleshooting, let’s quickly look at the causes that generate error 12157 while updating QuickBooks Desktop. Knowing the reasons can help you identify the best action line.

1.       The time and date in Windows are incorrect.

2.       Your connection to the internet is malfunctioning.

3.       QuickBooks cannot connect to the internet because Windows Firewall prevents it.

4.       Multiple copies of the same edition of QuickBooks Desktop are installed on Windows.

5.       The use of external download managers is a significant contributor to the saturation of network resources.

6.       Error 12157 in QuickBooks Desktop can be triggered by having User Account Control settings that are too restrictive.

7.       QB users may not have access to make modifications because they lack administrative privileges, which leads to the issue.

Fixing QuickBooks Error 12157

Method 1: Update your computer's clock with the correct time and date.

QuickBooks error 12157 typically occurs because of a misconfigured system date or time. Please make the following changes:

System Date and Time Settings

1.       To view the time, open the system tray in the right-hand corner of your screen and click the clock.

2.     Click the menu item to modify your time and date settings.

3.       You may also get these options by searching for "Date and Time" in the Control Panel.

4.       To make the necessary adjustments, select the corresponding option and click Change date and time.

5.       Click the link that says "Change time zone" and choose the right one.

6.       Select Apply, and then OK.

Method 2: Check for Common Internet Connection Problems

Problems with internet access might originate in either the device or the network itself. As a result, when troubleshooting, try adjusting various network preferences.

1.       First, Correct the Wrong Internet Preferences

2.       Fire up QuickBooks and select "Help" from the menu bar.

3.       Pick the menu item labeled "Internet Connection Setup."

internet connection setup


4.       Then, when the app prompts you to connect, select "Use my computer's internet connection." After doing so, select the Next option.

5.       Launch the Advanced Connection Settings window and select the advanced menu item.

Restore advanced settings

6.       Select "Restore advanced settings," then "OK," and "Done" to complete the process.

Method 3: Change IE's Preferences

In Internet Explorer, adjust the following in the custom settings area:

1.       After using QuickBooks, you can launch Internet Explorer.

2.       The best way to ensure that all QuickBooks windows are closed is to use Task Manager (Ctrl + Shift + Esc).

3.       Right-click on Internet Explorer and select Tools.

4.       To access the more complex configuration options, select them here.

5.       Now, select the Advanced Settings Restore button.

Method 4: Restore the previous version of the system's files and configuration.

1.       To resolve the 12157 error, roll back system settings to the most recent save point.

2.       To start, ensure you're logged in as an administrator.

3.       Start by going to the menu bar and then selecting Accessories.

4.       It's time to access the computer's utilities, where you'll find the Restore System option.

5.       Start a new window, and select system restore.

6.       Find the option to "restore to a previous point" and click it. Select the "Advanced" setting in the menu.

7.       A confirmation prompt will appear after you make specific selections.

8.       Verify them, then restart the computer and see if the latest version of QuickBooks will install.

Final Words

This post above contains troubleshooting advice that should make it possible to fix QuickBooks error 12157. For some users, troubleshooting might be a problem, as it is time-consuming and requires a lot of patience. However, if the error persists, look for QuickBooks experts with sound knowledge.

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