How to Pick a Right Approach for Quality Assurance Certification
by Isabel Blamey Professional writerSummary
Every business wants to gain ISO 9001 certification but it is important to know which is the best approach to quality management for a particular business. Go through this article to learn how you should determine the most suitable approach.
We all know that ISO 9001 premier standard that is used to motivate the customer satisfaction. Like every standard, this international standard is comprised of a series of requirements. The main requirement is the implementation of a Quality Management System or QMS. All other requirements are centered on this implementation of the QMS. These days, every small and mid-level company is running after the ISO 9001 standard. This is no doubt a good sign. However, having an understanding of the standard is of prime importance. Before jumping over the Quality Assurance Certification, you should update yourself with the latest happenings about ISO 9001.
In this article, we are going to discuss what should be an organization’s approach to quality management.
First, you should make it clear to yourself- why you want to build a QMS and implement ISO 9001 standard. This answer will help you explore a lot your organization’s approach to the QMS. If you want to build the QMS to meet your customers’ demands, your business might be reactive. On the other hand, if you have existing QMS, which was developed in hope of consistency (in product quality), then it is clear that your business has at least one proactive element. In this case, the scope of redesigning the QMS becomes easier.
To determine your approach to the QMS, it is important for you to know the six major benefits of this standard. These benefits are:
1. Improvement of brand credibility and image
Since ISO 9001 is an internationally acknowledged standard, your business can get national and international recognition with the help of this standard. This way, it establishes an impressive brand image of your business to help you grow the business both in national and international marketplaces.
2. Increase of customer satisfaction
Ensuring customer satisfaction is the main target of the ISO 9001 standard. Most of the customers are looking for high-quality products/ services, on-time delivery, and efficient customer support. An effective QMS will help you achieve each of these aspects.
3. Efficiency in evidence-based decision-making
One of the major principles of the ISO 9001 Standard is the requirement of practicing an evidence-based decision-making process. Whenever you will drive the decision based on evidence, you will be able to free yourself of the “gut feelings”.
4. Enhanced process integration
ISO 9001certification looks for process integration just like AS9100 certification. You need to take care of the overall Quality Management process approach. It enables an organization to work on further improvement as well as to boost the cost savings.
5. Continual improvement
An ISO 901 certified organization is bound to maintain the continual improvement in fear of losing the validation of the certification, which is valid up to three years. Therefore, a business must assess the system on a regular basis to find out what is lacking. His way, filling the loopholes and improving the system continuously become easier.
6. Better customer and employee engagement
Employees who are directly responsible for upholding the improvement of the process can be encouraged with the help of this certification. It also helps to grab the attention of the new customers and retain the interest of the existing customers.
Now when you know all the key benefits of Quality Assurance Certification, you are almost there! You need to take only one more step, which is determining an approach that can help you gain these six benefits along with your business goals. Listed below are some tips that can help you determine the right approach:
• Pick an approach that is relevant to your business
This is perhaps the most important aspect that you should consider. If you choose an approach that is not suitable for your business then there are chances that your effort of implementing the standard would become futile.
• Insist on a quality-driven approach
Since you are going to implement a quality assurance standard, your approach must be quality-driven. If your focus skips from the central point of attraction, you may find the QMS useless.
• Consider a quality department if you don’t have one
By developing a quality department, you will be able to perform the task of maintaining your QMS dedicatedly.
If you follow these tricks, implementation of your QMS would not be a difficult task. All you need is a little care. Each step is sensitive; therefore, you should carefully deal with each step.
Author Bio
Damon Anderson is one of those ISO consultants who are able to play with words. Reading his blogs is a real pleasure to the readers. These blogs are not only informative but also interesting. He has expertise in Quality Assurance Certification, ISO 14025, ISO 13485, ISO 17025, and AS9100 certification.
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Created on Feb 1st 2019 05:05. Viewed 475 times.
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