Articles

How to implement the best Outbound Telemarketing Campaigns?

by Alisha Sharma Go4Customer
Outbound telemarketing is undoubtedly the most impactful way to make your business flourish, yet it is not trendy. Best telemarketing companies are known to hit into the value they pitch to their potential customers and by that draw good clients. This strategy comes handy in building a persuasive business approach so as to ensure growth.

People often misjudge telemarketing with telesales that is a strategy made to just sell things and close the business deal on a phone call. Telemarketing is instead a tactic which is used to either constitute sales favorable events and carrying out market research or acquiring the customers’ specifics such as contact number or email ID. This practice is followed by the outbound telemarketing companies to create a contact and updating it about their offerings in the future.

This article is going to throw light on different ways to implement a persuasive telemarketing campaign. Let’s start:

1. Frame confidence

Initial stage nervousness about carrying out and handling telesales is quite understandable and it will actually favor you to frame confidence to perform the outbound telemarketing tasks. One of the best ways to become a pro in telemarketing tactics is by making a myriad of calls without getting concerned with the breakdown estimate. This is an ideal way to make yourself confident about selling as it is going to aid in the overall growth of your business.

2. Strategize a pathway

Getting eye-to-eye with your business objective is the first and foremost thing you do before you plan your telemarketing campaign. At the commencement stage, you need to acquire email IDs of your potential customers so it is important that you are able to persuade who picks up the call to give his/her required details. If he or she is not the decision maker, then you or your agents should be able to extract the contact details of the person who is in charge.

3. Slow and pleasant interaction

It’s totally understandable if you are not confident in the initial stage, still, it is crucial that your speech is clear as crystal and you talk slowly. The gist is to make the prospects understand your intended message with utmost precision. Speaking in a slow and soft tone will surely make you sound sincere, which is the key ingredient to do business.

4. Craft a script

If you know about your business goals and are well in line with it, then penning down a few lines won’t be a problem. Write briefly about how you are going to approach the prospect and keep making alteration till the script becomes best. You will understand that there is no hard and fast rule that ensures a particular script as a winner, but jotting down your conversion in prior will keep you a step ahead always. If the approach is via an email, prepare three four versions and keep testing on different sets of prospects to see which is more effective.

5. Equip yourself for the interaction

Telemarketing is definitely more than just calling, responding and hanging up the call. It is basically about how you resolve customers’ issue by addressing their queries. Outbound telemarketing companies always prepare their agents to handle customers’ grievances and doubts. Hence, an agent should first get the crux of the business goal and then step ahead for a call.

6. Get yourself ready to face the negative

Life is not beautiful always and you are not going to succeed every time you implement an outbound telemarketing campaign. It is ok to hear a no or negative response from the prospects. A proficient agent understands that it (negative response) is also part of the overall telemarketing approach. You require a great deal of patience if you want to generate results from your telemarketing approach.

7. Take care of the gatekeeper

It is quite possible that while trying to reach a prospect you are stuck with the gatekeeper or the receptionist or the office clerk or phone attendants. Now the problem is that they never transfer your calls to the decision makers. One most successful hack of this strategy is by making the call before or after the business hours. This increases the chance you tap a decision maker as senior management stays in the office more than the general staff.

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About Alisha Sharma Innovator   Go4Customer

37 connections, 0 recommendations, 97 honor points.
Joined APSense since, August 25th, 2015, From Noida, India.

Created on Feb 20th 2018 03:08. Viewed 827 times.

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